repeated overbooking
By A Yahoo! Contributor, 5/31/07
Please be aware of the practice of this hotel overbooking,the complaints range from last year 2006 upto and including May 2007.On booking into the hotel after a taxi ride from Chania Airport we were asked to await the arrival of some other guests,when the 6 couples arrived the manager put in his appearance and acted out a performance so well oiled it was that false,the gist of his tale being he was overbooked!could we all help him out by accepting inferior below ground rooms for two days,these turned out to be damp,soiled bedding,and insect infested.On checking, this act is renewed every change over day,as the guests in our original rooms vacated,we took them,and the new guests got the dungeon rooms we had vacated.Our travel company Argo are in the middle of an ivestigation,Olympic holidays also had a number of very distressed guests,so please be aware,complaints about this hotel and its tricks can be found on Tripadvisor,Holidaytruths,Holidaysuncovered.