Friendly, helpful staff
By A Yahoo! Contributor, 8/1/08
The staff was very attentive to a first time traveller to this wonderful city. Sara and Sylvia were great!. Sara secured reservations for major museums for me (via late night emails) and Sylvia obtained restuarant reservations for me. Sylvia chatted with me briefly and made me feel at home. The view on the terrace cannot be topped. I was driving into Florence from the coast and parked my auto for the four days since you don't need one if you stay here. Oltrarno is not the most pretty area, but you are right near the Ponte Vecchio, so you are less than a 5 minute walk away.
Everything was clean and tidy. The bath/shower arrangement leaked on the floor, but was a minor nuisance in my opinion. Would have given a higher rating otherwise.
Breakfasts were like everywhere else in Italy(Brioche, Cafe, ham and cheese). Tip - Don't be in such a hurry to eat...have some coffee, wait and ask for the toast.
As other reviewers have mentioned, there are a lot of steps. Use the elevator, as that will eliminate 95 of them.
Would definitely stay here again.