Sungei Wang Hotel, Kuala Lumpur

My guest got a nasty experience at this hotel because they refused to honour booking make thorugh the net and throught their booking agent( reservation@directwith htel.com). Despite showing the rude male clerk at the front desk the booking and confirmation letter, they refused to accept the booking and chase my guest away leaving them stranded in KL until the next morning. My guest travelled 6 hours fro Singapore to the hotel and got such treatment.. Certainly with the economic crisis, you think they will be happy to provide rooms for overseas guest.

rooms are not at all clean and even the bathroom.i had trouble setting up the ac temprature because it dont work if u feel cold just go out the room and off the main swtich. othe people in that floor will also be affected.. try the hotel next to it.. tai chi. it is good hotel clean and value for money just 125 rigngit .. july 2008

Facing a very budy and noisy street (Bukit bintang). The traffic noise will continue until later night around 2AM. The front desk staff is like being force to work there without being paid. Looks like they are going to eat you alive the moment you talk to them. The room is small and mind you...it is awfuly dirty. Wonder who clean the room everyday or just once a week. At night you will get a lot of uninvited friends (cockroaches). However, fortunately the price is cheap. So can't expect wonders from the hotel.