BAD MANAGEMENT, FLOOR STAFF GOOD
By A Yahoo! Contributor, 01/13/07
The hotel was average and after my husband and I looked at the other hotels in the area we found Hotel El Andalous over priced. We also were charged for New Years Eve meals even though we were told it was optional and went up the road to La Villa Restuarant. Management knew we had not been to the meal but still charged us 3,000 dirham (£230) for nothing. We paid only after a long battle with them and obviously they could call the police and then we would have problems. It was sad that their customer service was dreadful and Mr Tazi a disgrace. There are better hotels just as close to the city centre go there instead.
