This hotel has some positives and negatives. The carpets could use a good cleaning, and the bar downstairs was really noisy with music until about 10:30 pm.
On the postive side, the staff was extremely helpful and kind -- they even let me do a late checkout at no charge. The room itself was generously large and well appointed, though the bath could use a redo it was very clean. The hotel also had a lot of anemities that you typically don't see in this price range, including an ironing board and hotpot in the room, and a free breakfast in the morning.
The location is really good too, it's right next to the river and a short walk to the downtown shops and museums.
If they turned the music down and cleaned or replaced the carpets then it would be an 4 rating.
Excellent location on the embankment, wonderful for a stroll along the water.
The rooms were dark and disappointing. Ours had a support pillar right beside the bed. The very worst was the smoke wafting up from the pub below. There was no escaping it. It was impossible to sit in the pub, our eyes watered and we could barely breathe. We won't be back.
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