Never Again
We stayed here this past weekend. The service as we tried to make the reservation was indifferent, at best. Check-in was easy. The service at the restaurant was rude, and the fish dish was terrible. The room (429) was quite attractive, but the air conditioner was so loud that we could not use it the second night of our stay. You could not even hear the TV at a reasonable volume when it was on, much less sleep. Room service was quick, but the cleaning person came in right after a quick knock, even with the do not disturb sign up. Thank God we were behaving! We came in after a fun night on the town on Saturday. It was 11:02. We called room service and they refused to give us food, even though it was 2 minutes past time. For several hundred dollars a night and it being a weekend night, I expected a little more service. I've had better treatment at cheaper places. Worst of all, I used my debit card at 3 places over the stay: the Tremont, Landry's and a local shop. At one of them, don't know which, my identity was stolen. Even before I checked out on Sunday, somebody in New York was using my credit card. For the money, you can do better. Much better.