Fantastic architecture, OK service
If your looking for a place with character and elegance this hotel should more than suffice! Visually its fantastic! The location is fantastic, its view of Dallas impressive! We took a corner room for the evening, loved the linens and bathroom! Just like home!! This was everything one would expect in a 5 start hotel........well almost everything. The hotel's staff was wonderful, however their front desk people left a great deal to be desired.
We spent 199.00, I had expected it to be the 280+ the Internet advertised but it seems we came on their reduced days, ate at the bar (food in the bar should be avoided at all costs!), then the Landmark restaurant (wonderful!).
On the front desk; If you don't mind the overpaid staff too busy conversing with one another to attempt to assist you with cab or limo service then this is your place.
Unfortunately the front desk makes this 4 star feel more like a 2 star.
Set everything you intend to do up well before coming, expect to specify what transport service you wish to have, expect to be ignored. I enjoyed my stay but given what I spent for the evening, mostly because it was my husbands birthday and I too wanted to have fun rather than scrutinize the details.............If you want to stay in a hotel that takes care of you, this isn't it. If you want to enjoy the sites, hit the clubs and marvel at fantastic architecture all within walking distance..........this is a great spot!
Don't expect service from the Melrose front desk and you wont be disappointed.