Mayan Princess Resorts, Port Aransas

I like the location but was not impressed with the place overall. Asked specifically for a guest room with 2 beds for our 15 yo daughter and 12 yo son. Ended up with 1 full; so my son and I took turns sleeping in the living room. No daily maid service was not a big deal BUT they give you 6 towels and some laundry soap. Do you know how long it takes 4 people to go thru 6 towels?! I felt like I spent half my vacation washing towels. The living room was huge and the kitchen was tiny. The pool(s) were very nice; 4 foot was the deepest. The swim up bar was closed (in early August) :( We'll try somewhere else next year. I wish Port Royal so $$$$

The most disguisting place we have ever been to in Port A!!!!!!!! The lights were out in three rooms, the patio smelled of uring, the commode was clogged most of our stay and amd tp top it off, our ceiling leaked and the TV didn't come in. Will never go back

Well, I thought I might check on this site to see what became of review and I see that the property manager found time to respond on a review site but not myself or my family by phone, letter, e-mail, smoke signals, etc. How convenient. You sir are flat out lying. I notice that another customer has posted his/her experience at your wonderful resort with similar results: horrible time staying there. We waited weeks for a response from management to our complaints and requested a refund because of the poor service, poor condition of the condos, unavailability of main amenities, and frankly because you shouldn't have to PAY to be miserable at what is supposed to be a "dream" vacation spot. Your office offered a 10% refund which my brother-in-law accepted, yet STILL has not refunded that 10% so don't talk to us about LIES. Still having pool problems? Still have the warped rusted doors and floors? Still having construction? Roof leaks? Mosquitoes? Foul odors in stairwells and elevators? Bird poop covered balconies? As for the other party, we have kept in contact with them as they live close by in Fort Worth. I sent them your review so they can see what BS you posted there. Do you think anyone in their right mind would turn away a fully furnished, waterfront condo to come back to your property??? WE MET THEM A F T E R THEY CAME BACK FROM THE TOUR OF THE ALTERNATIVES THE RMC GAVE THEM! The spokesman for that group wanted to strangle your office manager that kept trying to get him to accept the microcondo for six. Once again, your team offered inland condos with no furniture and no electricity. Bottom line is your "resort" is nothing of the sort and you are either an outright liar, have never actually set foot on that property, or have not been given all of the correct information from your high school office staff. I would bet on a combination of the two. Given the attitude of the staff, I would assume you barely pay them minimum wage and look for only the cream of the crap (sorry, crop). Look at all of the other reviews. At one point, I believe it must have been on the cutting edge of resorts, circa 1980 (seriously, not sarcastically), but for those potential readers reading this review, don't look at the website as the pictures are misleading and the areas cleaned up for the photos. Also, you will notice that there are very few photos of the resort itself, and mostly photos of what you can do in nearby Corpus Christi locations. If you feel the urge to at least give them a try, don't prepay. Tell them you'll pay after you arrive. Once you step foot into this facility and into your room, assuming the flying vampires have left some blood in your body, you'll turn around and walk right out or ask for a rate more appropriate for a motel than a resort. Suprisingly, we still have pictures and some family movies from this "vacation". I will try to find a way to post the illustrative ones to support our reviews and I will ask the other party we met to post their EXACT experience there.

This is in reguards to reviews 'What a disaster' on 8/7/08: Management response Property Supervisor Sept 19, 2008 I feel very compelled to respond to this visitors review especially since its full of outright false information and was born from the guest wanting to recieve a free vacation.The guest arrived in late July right after the passing of hurricane Dolly. We were located on the north side of the storm and recieved copious amounts of rain. This in turn brings out mosquitos. Since we do not control mother nature there is not a whole lot we can do about what she throws our way. We had vector control come out and spray on 3 different occassions trying to control the mosquitos, but being that we are located on a remote portion of an island spraying for mosquitos does little good.Our check in time is given to guests when they first make their reservation. We can not help it if a guest does not understand check in times.If this guest was filled with a sense of dread, why did they decide to stay? if the rooms were filthy, with soaking carpet, and covered in bird poop why did they not inform management at the time? if this were true we would have taken care of it immediately. We were never informed of any problems.the main pool was closed due to an abundance of fresh water from hurricane Dolly. I closed the pool myself for health and safety reasons. Obviously this guest has no experienve with 100,000 gallon pools and the time it can take to bring the PH back into acceptable levels. If this guest was in the kiddy pool then they were breaking the boundary that we used to close the pools. The kiddy pool is connected to the main pool and it was closed also. The only pool that remained open was our heated pool. we are continually working to improve the Mayan Princess, and yes sometimes it does require contractors to work on a weekend. . If construction noises 'scared the younger kids half to death' we are terribly sorry. 'Another customer arrives at that time with a party of six only to find that instead of getting a 2 bedroom condo as requested they have gotten a one bedroom condo for 6 people!'. That is true. Due to a water line breaking we were short on 2 bedroom condos. But what is not true is the statement that we tried to place them in a free standing inland condo with no furniture, no beach access, and no electricity. That is an outright flagrant LIE. The guest was directed to The Rental Mangement Company and was taken around by the vacation property manager. They were shown numerous waterfront, ,fully furnished condos and they all had electricity. After 2 hours of looking at othe rplaces they decided to return to the Mayan Princess and stay for the weekend.At no time over the course of the weekend was the water or electricity turned off ion any of the rooms. The lobby lost power temporarily due to a fuse burning out, but this in no way affected any of the guest rooms. So the guest statement that there was no power or water is another flagrant lie. the main pool was reopened after the proper PH level was achieved which happened to be Sunday morning. We are mandated by the Health Department to close the pool when it is not within a safe PH level. As for not seeing any one working on the pool the morning it opened, that was because the pool had been shocked day before and the CPO had worked on adjusting the PH level on Saturday. When the water was tested oon Sunday morning it tested with safe milits and the pool was then re-opened.we at the Mayan Princess strive to make everyone of our guests have the best stay they have ever had. But then you have guests like this and there is absolutely nothing you can do to please them. Then they make up false stories and out right lies and post them on Trip Advisor just because we would nto give them a full refund after they stayed the entire weekend. If they were truly that un-happy why did they not move to another resort? Earl Wallace Property Supervisor

Would not stay again. Our room was clean but there were ants all over the counter, the chairs on the patio were broken, the icemaker leaked water into the frig ruining our food, many lights were burned out in our unit, the couch sunk down in the middle so only two people could sit on each end, the cable was out, and on and on. We called the day before to confirm our reservations and was told everything was great and all three pools were working. We arrived the next day and two of the three pools were closed, because they said of the hurricane two weeks prior, that didn't even hit there. The pools were finally opened the next afternoon, the day before we had to leave. They lost power Saturday morning so we had to carry our kids down the stairs in the dark, afraid they would cut their legs on the rusted stairs. The "resort" is in need of a major face lift. Rust everywhere. The lobby has room off it where they fold laundry, towels, etc. We did receive a 10% discount on our bill, but I had to haggle them for over a month before it was actually credited to my credit card. We were told if we wanted a bigger discount, to write a letter to their board and they would review it. The quality was terrible and the customer service was worse. We heard the same complaints from other guests there, and were told by a lady who owned a condo on the beach that the Mayan Princess has really gone down in the last several years. I could certainly tell.

So I and my wife's family and their families plan a 3 day weekend at this "resort" at the end of July. Excited and eager to be there, we arrive at 2:30 pm only to find out that check in is at 4:00 pm. This despite a checkout time of 11:00 am. When we get out of our cars in front of the "resort", waves and waves of mosquitoes take dive bombing runs at us leaving each family member with more than a dozen bites each as we scurry into the hotel. Once inside, we all had a sense of dread: The facility looks and feels 40 years old with rusty doors, uneven floors, and indoor waves of mosquitoes. While waiting for our four rooms, we decide to let the kids swim at the hotel pool. Problem was that the main pool was closed and had been closed for almost a week for "unacceptable pH". It does not take a week to correct a pool's pH, and the green water in the main pool showed nothing was done in that week. So everyone gets to share the kiddy pool. Come 4 pm, only two rooms are ready and those rooms are still filthy with soaking wet carpets, balcony doors, balconies, and window edges covered with dirt, dust, and bird poop, and partially or nonfunctioning lighting. On top of that, we can't rest from the long drive to reach the "resort" (Homeless Drunk Mayan Princess) because there is construction and renovation going on that lasted for hours on day one and day two (day three was Sunday). Instead of peace and quiet, we were treated to hammering, drilling, and moving enough to scare the younger kids half to death! We finally get our last two rooms almost two hours after check in time. Another customer with a party of six arrives at that time only to find our that instead of getting a 2 bedroom condo as requested, they have gotten a one bedroom condo for six people! The management claims they can't find any alternative arrangements at other hotels (highly suspicious), so they try to put them into a free standing inland condo with no furniture, no beach access, and no power. On day two, we head to the beach. By this time, we complain to management about the blanket of mosquitoes in the elevators and stairwells and they finally spray something that smells like Raid in both. Several of us break away from the beach to rest in the condos only to find that: construction has resumed with large power tools now, there is no water or electricity, and no cleanup has occurred for the soaked carpets and to refresh our towels, toiletries, etc. The main pool and primary attraction of the Homeless Drunk Mayan Princess remains closed until the late afternoon at which time, it is a sizzling 105 degrees outside. The pool still looks green and no one saw any work being done on the pool that morning, yet now it is ready to go? Day 3: We are exhausted, fed up, and eager to depart the worst vacation locale we have ever been to. Management offers a 10% discount if we file written complaints with the management board. They should have paid us to endure this filthy, ancient structure run by a management team with no ability to correct even the simplest of problems in a condo. Whole heartedly, I recommend that you avoid the Homeless Drunk Mayan Princess like the plague. Every customer I met and talked to was disgusted with the condition of their rooms, the swarms of flying vampires, and the unsympathetic management. This experience has singlehandedly convinced my wife and I to never venture to the wastelands of Port Aransas ever again for fear of encountering another disaster resort such as this. The website for this resort is false advertising at its finest. This is not an up to date, chic resort; it is an ancient structure, poorly kept, with individually owned units being managed by an inexperienced staff. You will regret ever going there as I do, sitting here at my computer, needing another true vacation to rest from all of that mess.

the mayan princess is the best place to stay in port aransas, i have stayed at port royal and even though port royal has the best pool and had nicer features like a flat screen t.v. and had more updated features, the mayan princess had the collest looking rooms, at port royal the rooms were like staying at my house, the mayan princess rooms all have a beach view with a hole wall that was giant peices of glass over looking the resort with nice wood celings and more beach style furniture than port royal, the place though needs a face lift but thats all i have to say abut problems at the resort, it is also cheeper than alot of resorts on mustange island making it my number 1 place to stay

I will never go to the Mayan Princess again! My family and I (all adults) went there and we nicknamed this place the rusty bucket!! When we arrived we couldn't even go to the beach because of the disgusting amount of washed up dead portuguese man o wars! Flies everywhere! Also, we had been told by the condo owner that it was a swimming beach. NO WAY! I would never have swam there! The building was in need of repair and a major face lift! There was rust, dead plants, and old clothes lying everywhere! Not to mention that the pool had old bottles floating in it for 4 days before they were cleaned out! Nobody comes around to clean the place. The "sand volleyball" and horseshoe pit they brag about are ridden with weeds and unable to be used. Finally, there were so many things that didn't work in our condo that I can't even name them. WARNING do not waste your time and $!!

The front of the building was nice. As you entered the building there were dead plants every where. The front door was tied open with string. A shopping cart full of dirty linen was in the hall way to our condo. The light in front of our unit was burnd out and so was the one in the hall way by our unit. It was so dark we couldn't hardly see to open the door. When we notified the desk clerk she didn't seem to care. My husband asked if she had any light bulbs he would just change them. The shopping cart of dirty linen was in the same spot 3 days later when we left. The back of all the condo's are all rusted and look poorly maintained. The unit we stayed in was poorly maintained. I was very unhappy and I'll never stay there again.

the rooms and the pools.we did not want to leave the mayan princess.I loved the service.make sure you stay here when you are looking for somewere to stay in port aransas.