Mayan Princess Resorts, Port Aransas

This was a great place, we loved it! Staff was very courteous, unit was beautiful and quiet. We have stayed at the other places and too much noise, this place is a smaller complex so it is not as noisy but the pools are beautiful. Going back soon!

We went on a 6 day Easter vacation to this "resort", it was the worst "resort" I have ever been to. Obviously whoever named this place has no idea what the word resort means. The place is disgusting, it needs a MAJOR face lift. The elevators don't work properly. The lobby is old and gross. The condo we stayed at was ugly, old, dirty. The furniture is disgusting. The beds are uncomfortable. We were woken up by late night party guests returning to their condo. I would never return to this place and I dreaded everyday we stayed there. Don't waste your money on this place and whoever manages it should seriously consider painting, cleaning, fixing, investing on this place.

We stayed in Condo #107 and we were very disappointed!! The livingroom furniture was so dirty and gross that I found extra blankets/sheets in the closet to cover everything with. I cannot believe the furniture and rugs in the livingroom - GROSS! The whole place is in great need of some updates and the kitchen counters were constantly covered in ants. I did read on some reviews that the first floor condos had this issue and apparently it was from being on the first floor but the ants were not by the doors - they were in the kitchen. The blinds on the sliding glass doors are all broken and really hard to get open - more of an inconvenience then anything to use the back door. The pool area is a bit nicer than other condos here at Port A b/c there are three pools and one is a kiddie pool so that was a plus for us. The beach is close and this area of the beach seems extremely clean and not as crowded so that again is a plus. However, all of the patio furniture could use some major cleaning or even replacing. The chairs are grossly dirty and all covered in seagull crap. I know that's gonna happen but the pool guys that were out this morning could have at least washed them down before the pool opened at 10am. Our patio showed online that is had the lounge chairs and that's not what we got and the ground outside is covered in cigarette butts. The overall place could use some updatin & cleaning and I guess it's just hit and miss on the condo you actually get. We always stay at the sandcastle and thought we would give this place a try but I think we will stick to the sandcastle b/c we never have any complaints there! Also, when we booked this place we had to reschedule b/c our 4 yr old son was really sick and we couldn't make it. The manager was very rude and told us we had to reschedule for the next couple wkends - however there was no way we could have made it then so after going back and forth we finally got the approval that we could reschedule for a couple mths later. I understand there is a cancellation policy and I called a couple days before our reservation to let them know we were not coming. I was not asking for the money back or a refund - just to reschedule. You would think they would have been a bit more understanding but they weren't. We were told that if we didn't come the 2nd time then we would lose all of our money. I told the girl well that is a couple mths away and what if something happens like a death in the family or something major and we can't make it - she said oh well you lose your money. So again - customer service is definitely not their strong suit.

1) We waiting in the lobby (with our 11 month old baby) for over 3 hours for our room to be available. Once we were checked in to our room, the floors were still filthy. Our son was black from crawling around on the floors. I asked for the room to be remopped, but no one showed up. 2) Microwave didn't work. 3) Terrible stickers around pool area and in volleyball pit. 4) The safe in room was broken and unusable. 5) When I addressed the check-in issue with the hotel manager, Nichole Reaves, she was defensive and confrontational. 6) Drawers in room were broken and would literally fall on your feet. Resort is definitely not service / guest oriented. It's hard to feel like you're on vacation when you're hawling trash to dumpsters, cleaning dirty floors and washing your own linens each day. I would not recommend.

1) Check in at 4, NOPE- the previous guests checked out late so we didn't get in until almost 5. Having traveled 6.5 hours with a 4 yr old and 8 month old....needed to get into the room, and the staff was very insincere. 2) Only 6 luggage racks for the whole resort. We had to carry all our gear up for the week. Awful. 3) Ice machine in room didn't work. Pots, pans, silverware were dirty & rusty 4) Half the handles on the furniture were broken off making the drawers unusable. 5) Floors were not cleaned prior to check in. I felt like a maid the whole time washing 6 towels, cleaning floors, hauling the trash to the dump. 6) Electronics in room were not set up. 7) Internet description said king, 2 twins, 1 sofa sleeper. It was 1 king, 1 full and a broken sofa sleeper. 8) The pool was actually really beautiful, despite being very warm, but there were stickers all around the pool that HURT! 9) The room (310) was very outdated. 10) Would certainly not return to this unit!!! 11) Buyer beware! 12) Can't turn the thermostat below 72 degrees. The second floor was well above 72. Our baby monitor read 75-76 degrees at all times.

We loved the room - we stayed in a 2 bedroom split condo with a magnificient view of the beach. The staff was very friendly. The hotel was clean and very well maintained and groomed. No complaints here - we will be going back - we loved it!

foul odors throughout the whole resort,bird droppings everywhere,and to top it off we got thrown out because a drunk who apparently was real good friends with the security guard complained about our kids pool party(the security guard stood outside smiling as we packed our stuff into our car). we also reported the whirlpool in our room wasnt working and had their people come up and say water was going through the caulking and shorted out the jets so we wouldnt be able to use it...1 week later i noticed they are charging me for it! they are also charging me for ruined towels(which were just used to get out of the pool) I have tried calling but no one returns my calls! what a nightmare!

I wanted to thank all of the people that made reviews for this property. I was about to book...but I noticed there were not pictures of the rooms! After a little more investigation I came across your reviews. Property mananger....you should be ashamed of your self. Making excuses for your piece of crap "resort"....I'm sure your not to far from being of of business!

I like the location but was not impressed with the place overall. Asked specifically for a guest room with 2 beds for our 15 yo daughter and 12 yo son. Ended up with 1 full; so my son and I took turns sleeping in the living room. No daily maid service was not a big deal BUT they give you 6 towels and some laundry soap. Do you know how long it takes 4 people to go thru 6 towels?! I felt like I spent half my vacation washing towels. The living room was huge and the kitchen was tiny. The pool(s) were very nice; 4 foot was the deepest. The swim up bar was closed (in early August) :( We'll try somewhere else next year. I wish Port Royal so $$$$

The most disguisting place we have ever been to in Port A!!!!!!!! The lights were out in three rooms, the patio smelled of uring, the commode was clogged most of our stay and amd tp top it off, our ceiling leaked and the TV didn't come in. Will never go back