Hyatt Regency Dallas at Reunion, Dallas

We were attending a convetion at the Hyatt the weekend of 13-14 jan 2012 and all was well until some teenage male dediced to take his life and jump from the 12th floor balcony onto the 2nd floor of the lobby. Absolutely ruined my stay and I have to say that as much as I cant hold this against the hotel I still felt a little unsettled there after that hapend. The hotel was very nice though, service was good, place was clean, price was a little high but you get what you pay for here. I was unable to self park at the hotel -- couldnt find where to self park, but there was a public lot a blocak away that charges $10 for 24 hours of parking. The West End where there are multiple restaurants and etc was about a 5-7 minute walk or a $5 cab ride (pay $2 more for each person in a cab). The convention facility was huge -- probably one of the largest I have seen. Air circulation was great even with the high number of attendees for the Monavie conference. I was also surprised that they maintained the restrooms well even with the high volume of people that were there. I would highly recomment the place to anyone.

Do not have anything bad to say. Loved our stay. It was definitely worth thee money, which want half as high as I thought it would be. Liking forward to coming back!

Liked the friendly and accomodating staff. Disliked the horrible hot tub and kiddie sized pool. It's no frills, that's for sure. Upon arrival there's a GREAT facade, but beneath it an ugly reality awaits. The carpet in my room SMELLED (how 'bout REPLACE versus vaccuming). I asked for a mini fridge-- I know some college kids with better looking appliances. The room itself- nothing to write home about, although I must admit the bed was comfortable. Didn't help I had the pleasure of first being awakened to a drunken couple in the hall; but hey! that woulda' been preferable to discovering they were staying next door to me. HOW did I discover it? The next morning the guy was vomiting VERY VERY LOUDLY (and OFTEN). UUUUUUGH! Thankfully that was my last day-- hey! Perhaps that's what cost $110-- HIS SHOW! (go figure) The Coup de grâce: I PREPAID! Sooooo whyyyyyy do I have a bill for a one night stay when I prepaid for all 5! UGH! The restaurant that serves the buffett (not soo good-- how 'bout adding some protein). The formal restaurant was quite nice! Book your reservation with EYES WIDE OPEN, that's all.

The Hyatt Regency at Reunion is a once in a life-time experience for me; it was worth the stay and a good memory, but I won't be returning. Though the base price is not completely ridiculous, the Hyatt tacks on additional charges for things I am accustomed to being included -- from a refrigerator in room to Wi-Fi access. For about the same price, I'll return to the Adolphus, which is just as convenient, far more elegant and has better in-house restaurants.

the pool was green and nasty the bathroom had tons of mildew there was trash under both of the beds.

What did we like about this place? everything, from the valet parking people, to the front desk and even the wait staff at the Italian bistro, everyone was super friendly and nice. The rooms were very clean and nicely furnished with lots of big towels and hot water. We loved it and we plan to make this a weekend getaway more often. Be sure to say Hi to Mario in the Italian restaurant, you will love him as your waiter.

Loved our stay - am a new Hyatt Gold member and they accommodated early check in and late check out with ease. Great Service - nice rooms great resturant and bar! Would go again any time

I stayed there for a conference. The conference rooms were very nicely set and made it very convenient for our meetings. I liked the hotel restaurants and the staff (most of them at least) were nice and courteous. But this is where all the good things about the hotel ended. The rooms were small. Bath room was very small with one sink. Bathroom doors were two half swinging doors (just like saloon doors), making it very uncomfortable to use it specially since I had a roommate . The TV was still the old bulky type. There was only a tiny closet, not even a luggage stand. Our room was overlooking the train tracks which were very noisy at night even though we were on higher floors. We basically did not go to bed until the last train had passed through. The heater was noisy and blowing cold air no matter how high the temperature was set. This hotel still charges for internet in the room with confusing and complicated terms. I ended up paying for $13+tax per day for internet even though I thought I bought $9 package but arguing with the hotel staff was useless. All and all, this hotel was not worth the money!

We stayed here for a couple of nights for the proximity to downtown and the JFK museum. This hotel is big and hosts many conventions and events. There was a line during our check-in, we had to wait. That was not a big deal but the front desk was in such a hurry to check everyone in that it felt very impersonal and more like we were in a conveyor line. Definitely not the same Hyatt we experienced elsewhere. The location was hard to find when driving by car because it is at the intersection of several major highways in downtown Dallas. You have to navigate through some off ramps and on ramps if you are getting off one of the highway exits. Luckily we had a Garmin GPS and that helped tremendously. This hotel is part of the Reunion Tower and Arena complex. It looks modern on the outside but the room's were a little dated circa the 1980's. It reminds me of the Hotel Pennsylvania in NYC. The bathroom was small, old manual thermostat, old clunky 27" TV, old carpeting, and the gym had old equipment w/o AC. We had a Priceline reservation, they might have given us a dated room but I have a feeling all the rooms are the same. There is a big parking lot on the premise of the hotel but they restrict it for valet parking only at an unreasonable price of $20/day. We saved money by parking a block away (albeit down a small incline) at Reunion Blvd West for $10/day or less if you park by the hour. It's called Ace Parking which is directly to the left of the hotel. There is an attendant there 24/7, no in/out access but you don't have to deal with the busy valet. We were there when they honored Ross Perot one night and the hotel was more crowded and the valet was a giant mess. It looked like midtown Manhattan gridlock, we were glad we did self-parking. The Reunion Tower and restaurant is closed until at least Dec 08 for renovations. If you get a good deal for this place, it's not bad because of the location but otherwise I would stay elsewhere. Pro's: Location (within walking distance to JFK museum and the West End area) Con's: Dated rooms Impersonal staff Old equipment at Gym Ripoff for Valet Hard to find by car without GPS

I recently stayed here for a bachelorette party and was really disappointed. The hotel looked nice enough, but I did not get my bang for my buck. We needed 1 room the first night and 2 rooms the second. The reservation (with details) was made weeks ahead of time and although there are a gazillion rooms, it was apparently too much to ask that we stay in the same room both nights with an ajoining the second. And the service was HORRIBLE at both the "sport bar" and breakfast. And to top it off a valet YELLED AT ME as we were trying to leave even though I was blocked in by another car. That place is overpriced, oversized, and overrated!