Should Remove "Resort" from Name
By A Yahoo! Contributor, 07/07/07
I typically stay at resorts when I travel. This hotel needs to remove the word "resort" from their name. This hotel is run down and needs a good renovation. In our room there were water stains running down the walls from previous leaks, bathroom light fixtures did not work. There are two very tiny elevators that worked only sporatically. Most of the time we took the stairs because the elevators were not working. We reserved a 5 night stay and on the 4th night they told us that we had to move because they did not have us in the computer for a 5th night. The room we were moved to had a leak in the bathroom ceiling. The staff was extremely rude. Restaurant food was okay but nothing I would recommend. Half the restaurant was closed during our stay due to leaks in the ceiling (our sever said happend everytime it rained). Only good thing about this place was the location...as close to the beach as possible. Pool was also in a good location, with a beach view. Cabana bar, when open, was also nice. This would be an excellent place to stay if they would renovate and give their staff instruction on customer care.