Would not recommend!
By Lana, 02/09/10
Much better on the outside then on the inside!The rooms are very small! I asked for a crib when booking, and again when arriving at the front desk...guess what...no crib! I called it in and told them no crib and that I need to leave to go get dinner, they said it was no problem that the crib will be set up for me even though we weren't going to be there, when we got back the crib was not set up. It was sitting outside the door. Go-figure why they didn't set it up, because the rooms are too small and the crib would not fit in anywhere around the two beds. We got a Suite, so my little one had to sleep in the living room separate from the bedroom. The indoor kiddie pool for kids was very cold! We went in winter time so that was really "nice" NOT to be able to use an indoor pool because it had freezing water. The jacuzzi's(like 4 of them) and the big pool was really nice, indoor lazy river was nice and warm too but very narrow. The door was locked and the maid walked in on me without a knock with her own key card which was "great", good thing I was fully dressed and was watching tv., but she did say sorry and walked right back out. The free breakfast was really really nice and it was included in the price(check if they still have the special if booking)! The internet was free, but worked very badly! Since we run our business mostly online this was a huge inconvenience! We called the front desk once, they said they will reset the router for us and to log back in a few minutes to see if it will work, then we called again a couple hours later to tell them it's not working again and they said that maintenance was not there today and that there was nothing else they could do(if they would have been, I'm guessing the router would need to be reset)! The bathroom and shower in the room was clean except the floors, they were not cleaned or vacuumed in the Suite at all. The view was great, the balcony nice but the small table and chairs were dirty. The remote did not work at all in the bedroom, so every time we wanted to change the channel we had to get up to do it manually. The kitchen cabinets are very outdated, to the point that they don't fully close all the way. We had a stain/mold on the ceiling in our bedroom. The room smelled funny but it wasn't too bad. The furniture in the living room needed to be completely replaced, old couch and the tv stand had about a 5 inch corner that completely broke off at one point and someone "fixed" it with a hammer and nails. The beds were very nice, comfy and clean! The layout of the room was very odd. The service was great and everyone was nice but it seemed like they didn't handle situations very well. Sometimes being nice is just not enough! Location was good but, was a little ways from the shops on the strip since the hotel is located on the far South end of the strip. We didn't have a miserable time but, we will never come here again.
