Bad service, good restaurant
Pros: good location, moderate price
Cons: Oh, do not get me started on the service... Spending 40+ weeks a year on the road I can write a book about hotels. Here are just a couple of facts about Marriott I experienced during my last stay -
* Do you know how guests return a tray after in-room dinner service by just leaving a it in the corrodor? Well, I've seen the same tray with unfinished dinner outside of next door for 3 days (!!!).
* Do you know how they have an envelope in each room asking for the feedback and promising to do "everything to satisfy our dear guests"? Well, I filled one with the complains and guess what happened? NOTHING
Not to mention the wallpapers that peel off, shabby carpet and 10 years old bathroom equipment.
Next week I'll be back to Hilton at Atwells avenue for neatly renovated rooms and lower price (parking is expensive there though...)