Clarion Hotel Lake Harmony, Lake Harmony

The Copper Penny Lounge was very inviting with the nice fireplace. The couple running it were very friendly and pleasant to talk to. The Gentleman at the desk was respectful, our understanding is he is the new General Manager. We will be returning next month.

I get in the front desk was not polite, I get to my room that is about the only thing that was decent, the pool area was lock asked why, was told that they have lost the key to the pool area, breakfast area a disaster food was old, no milk, butter, cream chesse, Absoultely nothing in this hotel ... all I heard all wkend was we are not responsible for the kitchen it is owned by someone else, really I dont want to hear that I could of stayed home for this crap. THIS HOTEL REALLY NEEDS A BOMB IN IT

This place was HORRIBLE. My husband and I went because he used to stay here as a kid when it was the holiday inn. All 3 restaurants are shut down, the pool was dirty and green, the hallways had crums and stains everywhere, and the grounds look like they had been abandoned for 5 years. There were weeds everywhere, along with TRASH everywhere and overgrown bushes. We booked this place because we thought we would have alot to do there- restaurants, pool, etc. But with everything shut down or filthy and not being able to walk anywhere there was nothing to do! We went to the front desk and asked for our money back and booked a room elsewhere. The guy behind the desk quickly gave us a refund and said the past 3 owners had basically run in into the ground and they are trying to fix it. Here;s a thought- shut it down while you are fixing it up! No one should have to stay in a place like this. It was hands down the worst place I have ever stayed! The Clarion should be ashamed of themselves for even calling this a "resort." What a nightmare. Do yourself a favor and DON'T GO HERE!

What a dump! Should be shut down by the Dept of Health. The Whitewater Challenger Soccer Tournament that recommended this should take a look at what's being recommend...ed. Even bed bugs checked out. Which was the only positive thing to say. The owner decided to open since people had already called and made reservations even though they were still under construction. No security around and you couldn't tell who was the staff, they walked around in jeans and T-shirts. Elevators have expired inspections, ceiling tiles missing, carpet never cleaned, A/C not working well in rooms, Restaurant closed, bar opened but shouldn't have been, electric wires all over the place, stage had all construction material around and missing ceiling tiles. Pool wasn't even fixed, people had aluminum chairs sitting in pool. Grass clippings left all over during our stay (great for allergies) A total disaster. We made our own good time by sitting out by the patio hitting our legs from the bugs. When I read some of the previous negative comments I thought, no way, it can't be that bad...it was!

We have stayed in this hotel for the past 5 years and we are never disappointed. It is a great place to stay with kids because after a long day of skiing they have a restaurant, game room, and indoor pool. You can just sit back and relax! The Copper Penny, which is their pub and open daily, has the best boardwalk fries I've ever eaten. This is worth a visit when in the Poconos -- it is just down the street from Jack Frost/Big Boulder.

After staying here for the race weekend, we will probably return next year. It was very convenient to have good food and drink and everything else in one location. The area is quite nice.

This place is located on a quite area without noises.You can relax in the pool and have a drink in copper penny or have a nice meal at stable restaurant. All these options made my stay wonderfull and for the price we are paying, we are getting a best deal!

Our stay was terrible. It started when we were sent to our room upon checkin only to find the door open and the maid still there. Our room had no towels, in fact the hotel has no towels as they were not clean/dry yet. The place was also very very dirty. Everytime we came or went we passed smashed chips on the floor, napkins, coffee creamers, etc. There was a room service plate of a half eaten sandwich that sat on the floor outisde one room on the floor for a day. Finally, there was a lack of consideration for all guests. There were literally races up and down the halls outside our second floor room for hours, and until after 10PM at night. After our first night we gave very serous consideration to leaving and checking into another local hotel. Were it not for the hassles of repacking everying again and the fact that we planned to be out for most of the day we probably would have switched. Regardless, we will never return to a Ramada if it can be helped.