Dirty/Dingy - Disappointed
The room just felt dirty/dingy, in need of a complete overhaul! I was afraid to get into the bathtub as the bottom appeared very dirty, the wall tile was dirty and cracked, there was copius amounts of dirt/grime under the TV stand (you could see it while laying down on the bed). There were no convenience machines (i.e., soda, snacks, ice) in our wing; had to go to the front reception desk area for sodas and 2 wings away for ice/snacks. The lounge was not open at 4PM on a Friday night! Upon checkout I was not asked how my stay was or any conversation from the staff at all. For $10 more a night I could have stayed at the Marriott! Very disappointed in this AAA recommended hotel.