Disappointed with the Hotel, but the restaurant was lovely
By A Yahoo! Contributor, 3/13/08
Prior to making reservations for a two night stay, my husband (who was temporarily using a wheelchair/crutches) called the Radisson to question the roominess of the standard room due to his mobility needs. The staff noted that the standard room was quite roomy, but asked if he needed a handicapped room. My husband indicated that it would not be necessary as long as there was enough room to easily maneuver crutches. Since they assured us the standard king room was indeed roomy, we booked a standard room.
Check-in was a smooth process. However, when we arrived at our room, we were quite disappointed. The standard room with a king bed was quite cramped (even if we wouldn’t have had a wheelchair and crutches along). We rearranged small, movable furniture (chair/footstool) the best we could to create more space, but in the end, my husband was only able to access approximately 1/3 of the room and the bathroom. In fact, the room was so crowded, that when my husband was seated in the desk, I had to climb over the bed to get to the other side of the room. Although the bathroom itself was adequately sized, there was very little counter space for personal toiletries. Temperature was also difficult to regulate.
The building itself was older, and although some improvements had occurred (new sink in the bathroom and sleep number beds), further improvements are needed. I noticed discoloration (likely from water leakage) on the walls of our room and bathroom, and the bathroom door in our room was in need of repair.
Though we were disappointed with the room accommodations, we did enjoy a delightful breakfast in the restaurant near the lobby. We had excellent service and the food was delicious.
Upon check-out, the staff was quite impersonal, not providing a thank you or a smile. We will not return to the Radisson.