The Vegas Motel, Minot

Honestly the stay at the Vegas was not too bad considering most of the motels in Minot have a bad rating for some reason or another. I was charged twice for a room that I stayed in one night and it was like pulling teeth to get the manager to credit my account...very poor customer service, rude and deceptive. The manager tried to make it look like I booked the room for 2 nights but charged me 2 separate amounts.....not recommended....if they are double charging for one night then it would be just as economical to stay in a more expensive motel.

A front desk clerk who calls herself "Divine" is anything but. Not sure what her real name is, but she's a tall blond & looks to be in her early 20's. We've stayed in hotels hundreds of times for business and pleasure in many states and she's the rudest person me and my wife have ever dealt with! She took our reservation (we asked for her name) and was rude on the phone, put us in a smoking room with 2 dbl beds instead of the NS King we requested, and when we arrived told us there were no other rooms available despite the place being nearly empty! She didn't apologize for her mistake, didn't offer to do anything about it, and told us "we didn't have to stay there if we didn't want to!" Since it was late at night, well below freezing, and we had just arrived in town, we stayed but resolved to move the next day. We also requested do not disturb on the phone and a wake-up call the next morning. At about 2am, she put a wrong-number call through to our room and (no surprise) we didn't get a wakeup call. We would have been late for a meeting the following morning if we hadn't set tha alarms on our cell phones. Thank god (again) another clerk (short cute young blond) who was working the next day apologized many times for "Divine" and immediately moved us to another room, telling us they had plenty of rooms available and giving us a lower rate, or we would definitely have stayed elsewhere, which we still should have done. In the three nights we were there, we talked with many of "Divine's" co-workers and found NONE who like or get along with her. We also complained to management and were told they were "working with her to improve her customer service skills." It's hard to improve on skills that don't exist! They must be desperate for help to keep her employed. If that wasn't enough, we ordered food in the bar our second night and sat there for nearly 45-minutes before the server told us he forgot to put our order in! When it finally came after more than an hour, the King Crab legs were freezer-burned, the food was barely warm, and we after he took our drinks for re-fills, we had to remind him to bring them back to us, which he also forgot to do! The only good things about our server was that at least he was polite, and when we told him about our experience with "Divine" he stated that he doesn't like her, doesn't get along with her, and no one else there does either. But wait, like a bad infomercial, theres moe! We had an old 20-inch TV in a stand where a 30-40 inch TV should be, walls in the bathroom were literally falling apart in pieces, there was no fan in the bathroom, the room was dirty and the chairs had stains on them. Wait, it wasn't all bad! It's close to what they call an airport and the pool and jacuzzi were nice and warm, though about the same temp. Isn't the jacuzzi supposed to be warmer than the pool? If we ever have to go back to Minot, we'll be staying anywhere else. A homeless shelter - if they have one in that podunk town - would look good compared to "Divine" and the "Not anything like Vegas" Vegas Hotel!

We went to Minot for a family funeral and the hotel staff was very accomidating in getting our rooms close to each other and making sure everyone had what they needed. The hotel was clean and nice and the housekeeping staff go above and beyond! I recommend it to everyone!

This can NOT be the same place that got all of those one-star reviews. The room was clean, nicely lit (although the paintings on the walls were kind of creepy), and quiet even though it was right next to the pool. The hot tub and pool were just right. My boyfriend and I stopped here in the middle of a long trip and got the best night's sleep we had on the whole journey. The lady at the front desk was very sweet, even though she was apparently the only staff member in the building and was obviously running her butt off. She kept her sense of humor even after another guest yelled at her because the parking space in front of his room was taken. The only reason I'm giving four stars instead of five is that I would have liked there to be more than one person on staff. The check-in process took a little longer than a weary traveler would like. If I ever pass through Minot again, I'll be sure to stay here.

A group of 6 of us stayed at The Vegas and were not very impressed. It was the only hotel not booked that should have been a sign. The front desk staff were horrible, they were too young to be dealing with any actual situations, and were talking about how much they hated their job in front of us. One of our "pool side" rooms wound up leaking from the bath tub or toilet in the room above at around 1am. When they finally came to the room they argued that it was not a problem at that time, so we presses up on the tiles and all the stagnant water that had been trapped came down. They did not offer to help change rooms or give any kind of reimbursement. Two of the rooms did not have the fridge as promised and there were no towels for pool use. The only good part of this hotel was the restaurant and bar staff.

The only reason that I stayed here was because I was in town for work. If I was here for pleasure, I would have grabbed my things and found another motel. When I first arrived, my boss and I went to the bar and started off the night with terrible customer service. The bartender was rude and I didn't feel welcome. Then, I ordered food. The food was actually very good, but it comes in small quantities. Before I came to Minot, I looked the motel up on the internet, and it said there was a casino. Wow! Can that ever be misleading. Where I come from, 1 blackjack table doesn't mean a casino. That was very misleading. The hottub was nice and warm, but when I jumped into the pool, the temperature had to be the same temperature. So much for cooling off. The rooms were smelly and dirty. Both my room and another co-worker's room had extremely dirty bathrooms. The pillows were paper thin, and the beds were by far the most uncomfortable I've ever slept in.

During Hostfest, it is almost impossible to rent a room in Minot. We did get one at Vegas motel, very expensive, $117. a night. The room was dirty, no extra towels, sheets barely covered the mattress. A continental breakfast was served, which wasnt much. A deluxe contiental breakfast was served for the tour bus people. I didnt think that was very fair. Never aagain would we stay there.

We were a group of three families. Very friendly staff moved rooms around for us and placed us together even though we all checked in on three different days. The rooms were clean and had new furniture. The pool was cold but the kids (aged 7 to 11) all swam for hours anyway. There is a small arcade and a good restaurant. The breakfast is included and is toast, donuts, danish, cold cereals, coffee, orange juice, and is cleaned up by 9 or 10 am. The hotel is located on the opposite end of the city from the mall. We'd definitely stay here again.

We booked our daughter's wedding at the Vegas Motel and worked with both the Motel and Sevens Restaurant. I have never worked with 2 places that were more accomidating and more pleasant than both of the businesses. We were treated like royalty. They bent over backwards to be sure that everything went perfect for us. The staff needs to be complemented. They were awsome and I would recommend the Vegas and Sevens for any wedding or other reception. Thank you Hotel and Sevens Staff!!!!!

I liked that there was refrigerators and microwaves in the rooms, they are big and clean, although the cold water tap on the sink did not work.