Don't get Ho'ed by HoJo!
By A Yahoo! Contributor, 8/29/08
I wish I had read these reviews before booking online! It is everything bad mentioned in the reviews below. It looked like a cheap place for illegal business. The first non-smoking rooms we were given smelled like someone had just smoked a cigar. The air conditioner didn't cool, just blew musty, moldly smell in the room. Light bulbs needed replacing--one lamp worked between the two rooms. We went to the front office, and they moved us upstairs. The smoke smell was still very noticeable, same problems with lights, and linens and carpet did not look or smell clean. After getting our things in the room, I used the bathroom--commode didn't flush! And they must have known this because the lid had been broken! Front office again--she said she would call the man who handled repairs. She spoke to him as I stood there, and then told me he would come right back. Time passed, we waited, the kids begged to swim, we waited--finally went back to front office. She called the man again--he was just about to leave!!! It had been an hour! We said thanks, but no thanks, we were leaving. The woman at the desk said we would not be charged--we were and we didn't even stay! So we called the manager, called customer service, even called corporate headquarters. Got the run around, were told repeatedly that someone would call with a resolution--no one ever called! I then mailed out six letters to the top people of this company including the president and CEO--two of those letters were ceritfied mail so I know they were received--but they never contacted me. They do not care! Howard Johnson's still has my money and I filed a fraud complaint against them! Don't get Ho'ed by HoJo!!!!