Awful Service & False Advertising
By A Yahoo! Contributor, 6/3/08
They may advertise a "hot full breakfast buffet being served daily", but it is False Advertising. They serve fruit loops, corn flakes, stale bread and (cookies?) for their cold breakfast. You have to ask for the milk and juice. The clerk likes to talk on the cell phone to their friends as you wait for service. The HBO channel was in Spanish and they didn't know how to change it to English. The remote control didn't work when we got there. The fan in the bathroom didn't work. We had to ask for new towels and wash towels after they took the dirty ones out and didn't replace them. After the maid was in the room, the room cards didn't work anymore and you had to go to the clerk's desk to get another one. I made a complaint about not getting a Hot Breakfast and received a form letter stating "I have tried my very best to solve the issue." This was the first week of May 2008 and the site still advertises a Hot Breakfast. Stay away from this place.