Omaha Marriott, Omaha

Customer service was outstanding!! Room service outstanding!! Even Saved $45 on this hotel by using SweetHotelDeals. Net Just a overall great experience coming here!!

Met my family in Omaha for an overnight followed by a trip to the zoo. We had two rooms and requested adjoining rooms if possible. They did a great job to accomodate us. There was a line when I got there to check in but it moved quickly and the gal behind the desk was extremely pleasant and efficient. We never walked through the lobby that someone at the desk didn't say hi and even the maintenance guys held the elevator for us and stopped to say hi to my grandson. The only thing that we did find a little strange was the pool is an indoor/outdoor pool which means it is half in and half out of the building. Because of this it was a little cold. Wouldn't recommend it in the winter unless they kick the heater up.

They reduced my cost due to being a senior - age 66 - and upgraded my room, to be with the others in my party! The staff were friendly and efficient - very professional. The hotel immaculate. This Marriott equaled the Marriott World Center that I stayed in, in Orlando Florida this summer. The manangement and this company are doing everything right to be very competetive, and customer oriented!!

My girlfriend and I stayed at this Marriott for a weekend and had a great experience. The rooms were clean and comfortable, and the service was excellent.

I have stayed at many Marriott hotels before and for the price we paid ($199/night), the room quality at this location was poor. The bathtub needed to be caulked and had mold on the tiles. The bathroom floor did not look clean or needed to be bleached. On the upside, the bed was very comfortable and seemed clean. The staff was also friendly, as with all the other Marriotts I have been to.

Not a typical Marriott. Needs updated and aggresive managment to change perception and service. This hotel shold be first in Omaha as are most Marriotts in the system and where I travel