Laurel Hotel And Conference Center, Laurel

We were coming from Maine for a funeral and thought that you couldn't go wrong with a name like Ramada Inn. Well, we were wrong!! We got to the front desk in the littered lobby and they did not have our 2 rooms which we had booked online. They could give us one double on the first floor and a king on the third. after going back and forth with the clerk asking if we REALLY needed 2 rooms we finally settled on a double and a king for the price we were originally quoted. We got to the first room and there was a group of 12 or so middle aged men drinking and bbq-ing in front of our door. That was it for us. There was no way we were staying in that room. We went back to the desk and thankfully the woman gave us our money back. Several of our relatives ended up staying there and their first room had no heat, so they moved. The second room did not lock and all the lights around the outside of the room were out. The ceiling leaked onto someone while they were sleeping, and when they went to the front desk to ask for an extra towel they were told "We don't have those". What a disaster!