The 5 Star Hotel that Wasn't
Whom ever rated this hotel as a 5 star hotel either has not been there in several years or took a huge payoff. The location is convienient for the most part but the service and amenities are sorely lacking. The rooms are advertised , at least on one major travel site, to have refrigerators, microwaves, etc, well we did not have them in our room. The second day, supposedly a pipe burst (in spring?)and they were unable to open the restaurant for lunch and made no effort to bring in even sandwiches or cold cuts for the people attending the meeting there. There were no pillow cases on the pillows the second day at lunch time, after they had serviced the room, and calls to housekeeping failed to produce any by 6:00pm this evening, I can only hope that eventually some will be brought.I can only imagine what the rest of the evening will bring.