August 2006
By A Yahoo! Contributor, 01/04/07
This motel is clean and comfortable and very central to all tourist establishments and restaurants, gas stations, etc. in the Brainerd/Baxter area. However, don't expect much in the way of service from their staff while you're there because this is where this establishment loses major points. There were 3 people in our group and our room had two double beds. Upon checking in we asked to be supplied with 3 sets of towels and wash cloths every day. Every single evening we were there it was the same routine; we returned from the day's activities to find only 2 sets of towels and washcloths in our room and we had to walk down to the front desk and ask for one more set. Two out of the four days we were there they ran out of both towels and wash cloths and had nothing they could give us at all! The first morning we discovered the sink drain plug linkage was broken and, therefore, the sink would not hold water. On our way out that morning we asked to have it repaired and were told it would be repaired by the time we returned later that evening. When we returned the linkage was not fixed. The desk clerk told us that it was the repairman's day off and that it would be repaired tomorrow. The desk clerks managed to come up with a different excuse every day, but the bottom line was that when we checked out of the motel 4 days later it still wasn't fixed. Also, if you're thinking of staying there during the weekend of the NHRA national drag races at Brainerd International Raceway (second weekend in August) be forewarned that this motel jacks up its rates to over $142.00 per night...... and they definately do not try to offset the huge price increase by attempting to provide exceptional service. If service is not important to you then you'll be satisfied with the accomodations, but if it is then look else where.
