Embassy Suites St. Paul - Downtown, St. Paul

I was a bit apprehensive about my anniversary stay at the Embassy Suites St. Paul after reading a few harsh reviews, but I was pleasantly surprised by the experience. First of all, while there is a parking fee of $10, it does seem in place due to the location in downtown and to deter people from parking there to go elsewhere. The neighborhood is clean and well-lit and while the exterior of the hotel isn't anything special, the atrium inside is gorgeous. The duck ponds are nice, the lounge and gazebo are actually fun to be in, and the elevators give a great view of the interior as well. The rooms aren't your standard nondescript door/wall experience, either, instead opting for a glass front with two layers of curtain that makes for a much more inviting atmosphere. The rooms themselves aren't terribly large (the bathroom especially is rather tiny for a suite), but the two TV's (one in the living space and one in the bedroom) is a nice touch for families that may not want to watch the same thing, and they were both modern LCD TVs as well. There was also a basin in the bedroom to wash your face with. The Manager's Reception and complimentary cooked-to-order breakfast are both touted heavily as bonuses, and they certainly should be. Free drinks in the evening and a delicious breakfast (my wife's omelette looked fantastic!) in the morning actually gets people out of their rooms and interacting with others. The hotel shuttle also gives free rides in the downtown area. The staff was kind and courteous if not overly so (though the bartender and concierge were extremely kind and helpful), the hotel is obviously older but clean (though the bar in our room needed a refinishing) and comforting, and the atrium itself is just beautiful to look at from start to finish. It wasn't the best hotel I've ever stayed at, but it was a quality experience through and through, and I would certainly stay again if I ever return to downtown St. Paul. I can't say anything bad about my stay except for the parking fee, and for a downtown stay it wasn't terribly expensive. Add to that its proximity to the freeway, the Capitol Building, and other cultural highlights and it was a picturesque, enjoyable stay.

Sure the ducks were nice, but I'd be more impressed with a hotel parking lot, that you pay for, have enough spots for ALL the guests. The breakfast was ok, but I've stayed in hotels were the guests could walk through a buffet faster and have better food. Overall I'd say the place was ok but way over priced.

My husband, 2 sons, and I stayed for the fist time in this Embassy Suites in December and we loved it. Nice to have extra space for the kids, the staff and manager were all so kind. we were very comfortable and we felt welcome. We will be back. We have stayed at many hotels and this one is at the top!

Everything about this place is horrible. The moment you arrive you can't even park or unload your luggage- not good service. Management never will call you back to say any words of appology.

While the location is convenient to downtown the parking situation is less than ideal. The atrium is lovely, the rooms are not. We did not get the room we reserved, and repeated requests for bedding were ignored for hours. The tub did not work, the tiles a mess. Generally the suite was shabby. The breakfast is simply passable. There is an extra charge for everything. I think this hotel is coasting on its reputation. Next time we will choose another hotel, pay far less, and spend the money going out for a nice breakfast.

IT all good keep up the good work

I liked the location and free made to order breakfast in the morning. I also loved the free shuttle to Mall of America. I didn't like the crumbling tile in the bathroom. I would definitely recommend this hotel to everyone.

I will never go back to this place again. The management was horrible, especially accounting. The front desk staff was excellent, however. I also will never tell anyone to stay here on a weekend. The parking lot needs more space. There are no spots for guests to even pull in with luggage or park when you are paying for a room. The hotel should set up a valet system or have a different company handle parking. Go here if you would like craziness during your stay.

We've stayed at many Embassy Suites across the country and this one was just average. In the plus side, the staff was friendly, location was good and the breakfast available was great. The sports bar located in the hotel was reasonable and had good food. However, we were traveling with my daughter, son-in-law and two small grandchildren. I had asked for adjoining rooms and did not receive them. At first, our rooms weren't even on the same floor. Our carpet was damp, there were lint balls and paper wrappers under the beds and alot of dirt around the refrigerator area. Don't leave anything in the room as you will never see it again. My son-in-law left his $200+ electric razor in the room. It disappeared!

I liked the easy access off of I-94 and it's just minutes from the State Fair! We were very happy with the 2 hour open bar from 5:30-7:30pm and the breakfast was de-lish, especially after a late night with friends! The room furniture is a bit beat up. At first we were put in a smoking room, but at our request for a non-smoking room, the staff found us one immediately. The garden setting and the cute ducks add a relaxing atmoshpere. I would stay at this hotel again, probably again with some friends so we can all split the cost. I don't think I'd stay there with my spouse and kids because it is a bit pricey. Overall, a comfortable place, nice staff and convenient!