Embassy Suites St. Paul - Downtown, St Paul

Pretty nice place! The staff was nice as well! If you want to save some money on this hotel make sure to book it at SweetHotelDeals. N e t I got a whole night for free by booking it there

I stayed for a meeting near the Hotel and got a room on the third floor. I arrived late and went to bed satisfied with the room. When I got up the following morning, the room smelled like cigarette smoke. I contacted the front desk and they said that they would send someone up to clean the room again. When I got back to the room that afternoon, it smelled better, but later that evening it again reeked. The front desk said they were sorry but they were full and could not change my room. This pattern continued for 2 more nights. I slept horribly and woke up each night with headaches. The problem is that the numbskulls allow smoking in a few of the bottom level rooms. That and the fact that people smoke just outside of the bar/pub allows smoke to penetrate upstairs. The result- smelly rooms. Avoid this place if possible.

We have had the worst luck staying at one of these hotels. Everything from poor service, to not having the rooms ive reserved! This time my son booked a room on the 26th of Feb. to watch wrestling. Something came up that he was unable to attend, so he called the hotel right away on the 28th. Refused to allow him to cancel, he was being charged no matter what because they said he had to cancel 5 days before event. We stayed here last year and it wasnt the greatest. Cant get on elevator, service is terrible, and you arent getting what your paying for. Our last 3 attempts staying at one of these hotels, has confirmed that we will no longer stay at there hotels.

I have stayed at the Embassy Suites for the last 5 years during the WCHA Final Five. We enjoy the breakfast every morning and the free drinks in the evening. Service is usually ok, although last year we did have a few days when it was slow. No stairways from the top floors, so you have to wait for 1 of the 2 elevators, if you stay on one of the top floors and it is busy, you will be waiting a long time. Pool and hot tub area were kept clean along with the rest of the hotel. They have internet service, but it is very hard to connect to. My only major complaint would be the lack of stairs to take, instead of the elevator.

Breakfast and free nightly drinks - awesome. Ducks inside the hotel - cool. A/C not working properly when it is 90+ degrees - horrible. Getting locked out of my room due to faulty key card locks and watching the hotel break the glass to unlock the door from the inside - pathetic. What was really horrible is the security guy telling me this happens ALL of the time and management not wanting to spend the money to fix it. My coworker and I stayed 2 nights. Her A/C did not work properly either. We witnessed a guest on the 3rd floor having issues with her key card as well. In my room there was mold growing on the tiles in the bathroom shower. The hotel needs MANY updates. It is not a 3-Star hotel. I would not recommend this hotel to anyone.

This hotel has such a peaceful, relaxing atmosphere, you can't help but relax. The morning breakfast is the best I've ever seen. Can't wait to go back, this time we will be spending more time!

I was a bit apprehensive about my anniversary stay at the Embassy Suites St. Paul after reading a few harsh reviews, but I was pleasantly surprised by the experience. First of all, while there is a parking fee of $10, it does seem in place due to the location in downtown and to deter people from parking there to go elsewhere. The neighborhood is clean and well-lit and while the exterior of the hotel isn't anything special, the atrium inside is gorgeous. The duck ponds are nice, the lounge and gazebo are actually fun to be in, and the elevators give a great view of the interior as well. The rooms aren't your standard nondescript door/wall experience, either, instead opting for a glass front with two layers of curtain that makes for a much more inviting atmosphere. The rooms themselves aren't terribly large (the bathroom especially is rather tiny for a suite), but the two TV's (one in the living space and one in the bedroom) is a nice touch for families that may not want to watch the same thing, and they were both modern LCD TVs as well. There was also a basin in the bedroom to wash your face with. The Manager's Reception and complimentary cooked-to-order breakfast are both touted heavily as bonuses, and they certainly should be. Free drinks in the evening and a delicious breakfast (my wife's omelette looked fantastic!) in the morning actually gets people out of their rooms and interacting with others. The hotel shuttle also gives free rides in the downtown area. The staff was kind and courteous if not overly so (though the bartender and concierge were extremely kind and helpful), the hotel is obviously older but clean (though the bar in our room needed a refinishing) and comforting, and the atrium itself is just beautiful to look at from start to finish. It wasn't the best hotel I've ever stayed at, but it was a quality experience through and through, and I would certainly stay again if I ever return to downtown St. Paul. I can't say anything bad about my stay except for the parking fee, and for a downtown stay it wasn't terribly expensive. Add to that its proximity to the freeway, the Capitol Building, and other cultural highlights and it was a picturesque, enjoyable stay.

Sure the ducks were nice, but I'd be more impressed with a hotel parking lot, that you pay for, have enough spots for ALL the guests. The breakfast was ok, but I've stayed in hotels were the guests could walk through a buffet faster and have better food. Overall I'd say the place was ok but way over priced.

My husband, 2 sons, and I stayed for the fist time in this Embassy Suites in December and we loved it. Nice to have extra space for the kids, the staff and manager were all so kind. we were very comfortable and we felt welcome. We will be back. We have stayed at many hotels and this one is at the top!

Everything about this place is horrible. The moment you arrive you can't even park or unload your luggage- not good service. Management never will call you back to say any words of appology.