Travel Guides > Detroit, MI
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Hotel St. Regis Detroit, Detroit

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3071 W Grand Blvd, Detroit, MI 48202
New Years Eve 2009
By William, 01/31/10
 
 
 
 
 
Average User Rating (43)
 
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$143 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Detroit's recently redesigned landmark hotel is now the inn place to be downtown. The Hotel St. Regis recalls the original's stately elegance but with a modern, more casual style. Located in Detroit's New... More »
Detroit's recently redesigned landmark hotel is now the inn place to be downtown. The Hotel St. Regis recalls the original's stately elegance but with a modern, more casual style. Located in Detroit's New Center area, the hotel is surrounded by prominent buildings including the Albert Kahn-designed Fisher Building, home of the Fisher Theatre; Cadillac Place, home to State of Michigan government offices; and the world-class medical facilities at Henry Ford Hospital. The Hotel St. Regis is just minutes from all the major downtown attractions including sports stadiums, casinos, COBO Convention Center, museums, theatres, nightlife and the busiest international border crossing for commerce in the world?to Canada.125 stylish guestrooms and suites are located on five floors. Each room has been newly remodeled and features inviting color schemes, marble vanities and superior bedding. All rooms feature state-of-the-art therapeutic mattresses, DVD player, AM/FM/MP3/CD players with iPOD dock, high-speed wireless Internet connection, premium television channels and movie choices, plus complimentary in-room coffee service and a daily USA Today. To make your stay at Hotel St. Regis memorable and complete, the hotel offers concierge service, a library and business center as well as complimentary membership to a full-service fitness center just one block away. Dry cleaning services and full-service car wash are always available. Guests can also take advantage of complimentary high-speed wireless Internet service in throughout the hotel.The signature restaurant, La Musique, a Cajun restaurant, serves an inspired menu in a hip and elegant room that features stage costumes and memorabilia from past Motown hit makers. The adjacent Lounge is a perfect place for cocktails and entertainment.
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Coffee Maker, Telephone (Voicemail)... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Coffee Maker, Telephone (Voicemail)
Hotel Details:
  • 224 Rooms / 6 Floors
  • Built in 1966
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Pets Allowed
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Uniformed Security on Site
  • Common/Public Areas Accessible to Wheelchairs
  • Business Center
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Complementary Coffee
  • Common Area Wireless Access
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Health Spa/Massage
  • Shopping Mall/ Area
 
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Yahoo! User Reviews

 
 
 
 
 
33 reviews for Hotel St. Regis Detroit, Detroit
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New Years Eve 2009
By William, 01/31/10
At 3 am there was a horrible fight in the hall outside our room. At 3:30 am a man was pounding on our room door looking for Fred. He was not in our room. You could not get a cup of coffee in the place. At 9am in the morning on January 1, 2010 the front desk people had to send someone out for drinks for them. Stay somewhere else.
 
 
 
 
 
Never Again!
By Karen, 12/18/09
The service at the St. Regis was horribel I even witnessed a supervisior putting down a valet person for something unrelated to his job! It was very unprofessional to do that in front on us patrons. I tipped the youngman largely, because i thought he handled himself well in light of how he was treated. I tried to make a citizens' report to management about the incidence, but management has yet to respond. I guess they condone that kind of thing, UNPROFESSIONALISM!! I also came home with bed bug bites on my body and had to have my things fumigated, again, with no response from management! Could be a first rate hotel with proper management. I will spread the word to go to another hotel for better service for the money they charge!
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
Mrs. Izzy
By Vanessa, 11/18/09
This is a really nice Hotel, however, the service is less than stellar. It's a shame because it could be a top Hotel, but it's evident that the worker's are not vested. I had to use a wheel chair to take my baggage to the room. The valet person, nor the desk person offered to help. The desk person just turned her head and didn't acknowledge me. The maid service stopped by at 10:30 and when we told her we would be out shortly she stated her shift ended at 12 noon. So we opted for fresh towels and no service. Beautiful decor, recently updated and very comfortable beds. It was a little noisy on Sat. night due to a party going on. When they renovated, they should have done something about the acoustics. But I went to the Party so I won't complain about that. On friday there were no noise problems, so I'm sure it is fine as long as no partys are going on. If you go, try the resturaunt across the street The Victory Center (?) - they have the BEST Breakfast you can find in Detroit. Once again IF the Hotel can find some workers that are service oriented this could truly be a hidden jewel in the heart of Detroit.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Do not go there
By sarbjitg, 11/16/09
if you hate your sleep then go there , very noisy and very bad service . The area is so bad i scared to walk even at day time . i will not go if some body ofeer me free stay
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Never again
By Sharon, 10/19/09
I stayed at St Regis for two weeks in Oct 2009. The bed was comfortable and so were the pillows. The room should have been cleaner. They changed the bedding every three days. They did not refill the shampoo and conditioner. Never any in room coffee, never any kleenex, no free dvd rentals, no free newspaper. The restaurant and bar was deserted, too afraid to eat any of the food. The elevator made very strange noises that woke me up at all hours of the night. And the best part, had to ask for toilet paper at the front desk, and their replie was, "Do you need it right away"!! I could not beleive it. I'm sure it was beautiful in it's day, but the management needs a total overhaul. One could clearly see they were operating on a bare bones budget. The only positive was the location, across the street from my training. Will not recommend this to anyone.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
Nice place to stay
By A Yahoo! Contributor, 08/06/09
I came to Detroit for business at a place in New Center. Since the Inn at Ferry St (also a nice place) was not my type, I opted for the St. Regis. I did not regret it: friendly staff, shuttle service to downtown, clean room, iPod alarm clock, good food, quiet at night... Overall, a nice experience; consider it to visits to Tech Town or the Henry Ford Hospital
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Wast of Money
By Ryan, 07/27/09
To start our experience we learned that the hotel has no parking and you must pay them $15 per night for valet parking; so keep that in mind. The people working there are obviously not thrilled to be there and it shows. It is a nice building but could use some work. The carpet in our room was wet for some reason by the window, the remote for the TV only had certain buttons that worked, and our door did not shut and latch correctly. To end our experience we received a wake up call at 5:45 AM that we did not ask for. Sleeping in was not an option, but I suppose that was a good thing because it got us out of there early. This hotel is not worth the money they want and I now understand why the place looks completely deserted. I had much better experience at a Motel 8 the night before for less money, better service, and an overall nicer environment. I recommend you find somewhere else to stay.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
NEVER AGAIN
By A Yahoo! Contributor, 07/10/09
First off they charge you for valet parking which is just behind the hotel but you are not permitted to park your car there, they must do it for a very expensive fee. No ice, no salt and pepper on the room service, no fork, no coffee in the room for two days and when I requested some they brought something that wouldn't work in the coffee machine. Restraurant was less than adequate, no wine list...I was informed they serve white and red. No wine list was available. Room was clean but that is the only positive thing to say about this hotel.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Lovely Service
By Don, 06/25/09
We stayed few days at hotel to visit my father at Henry Ford Hospital, nice and careing people are working at hotel. Everytime valet guys were gettig my car,they ask about my father "How is he dong?"it made me feel good the people do care. Overall, I was very pleased with all staff and service.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Excellent Character and Service!
By A Yahoo! Contributor, 04/21/09
If you like the look and feel of wealth without the price, you'll love the Hotel St. Regis! I feel like this is just another one of Detroit's hidden treasures, and it need more marketing and publicizing. I enjoyed the food and service.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
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