Clarion Hotel West Springfield, West Springfield

1080 Riverdale St, West Springfield, MA 01089
 
 
 
 
 
Average User Rating (13)
$113 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Clarion Hotel West Springfield is located approximately three miles from the Basketball Hall of Fame, eight miles from Six Flags New England, and 23 miles from Bradley International Airport. This location is also four... More »
Clarion Hotel West Springfield is located approximately three miles from the Basketball Hall of Fame, eight miles from Six Flags New England, and 23 miles from Bradley International Airport. This location is also four miles from Holyoke Shopping Mall, 10 miles from Oak Ridge Country Club, and 25 miles from Stockbridge (Norman Rockwell's home). Hotel amenities include the tropical-style atrium's indoor pool and spa tub, sauna, game room, fitness center, business facilities, Red Parrot Cafe, Hoops Bar and Grill, and daily complimentary hot breakfast buffet. The hotel also offers room service, concierge assistance, free weekday newspapers, free parking, laundry facilities, dry cleaning, 24-hour front desk service, express checkout, safety deposit, and complimentary wireless Internet access throughout the property. All rooms feature refrigerators, work desks, coffeemakers, hairdryers, irons and ironing boards, pay movies and video games, cable TV, free local calls, and complimentary wireless Internet access.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, In Room Broadband Internet Access, In Room Broadband Internet Access Fee, Coffee Maker, Telephone (Voicemail), Balcony/Terrace
Hotel Details:
  • 261 Rooms / 4 Floors
  • Built in 1973
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Concierge Services
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Business Center
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Crib/Rollaway Bed
  • Fax (For Guests)
  • Complementary Coffee
  • ATM/Bank
  • Laundry Room
  • Concierge/ Club Floor
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Pool (Indoor)
  • Game Room
  • Hot Tub
 
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Yahoo! User Reviews

 
 
 
 
 
9 reviews for Clarion Hotel West Springfield, West Springfield
My Radio got stolen in the parking lot overnight.
By Kimmy, 01/09/09
My Radio got stolen in the parking lot overnight. My Radio got stolen in the parking lot overnight.
 
 
 
 
 
seen better days
By A Yahoo! Contributor, 02/21/08
just stayed. obviously indoor pool area is nice. but the problems were numerous. three lamps had blown lightbulbs, tv broken, heat was blasting and uncontrolable. the scary staff walks around talking on their celphones in spanish ( which i speak and unfortunately understand) table in room had been used to paint so had stains. stains on curtain. room was not as promised. pool was way too colds to swim. light bulbs in parking lot and halways burned out. leaks in ceiling all over building. most workoput equipment broken not up to what you think clarion should be. sf
 
 
 
 
 
the best docoration
By flaco25, 12/14/07
it has simply the best decoration it felt like being in a forest pool was the best around it was clean and quiet te sevice was ok but i enjoy the stay
 
 
 
 
 
0 of 1 Yahoo! Users found this review helpful
Would reccomend to everyone!!
By Rachel, 08/23/07
Everyone was very friendly and helpful. We stayed in a beautiful suite. Great prices. We can not wait to go back!! Would reccomend to everyone!!
 
 
 
 
 
Nice atmosphere
By Cindy, 08/14/07
Our room was average in size, same for the bath. It had an indoor balcony overlooking the tropical looking view hand painted on the two story walls. The large indoor heated pool with jacuzzi was very tropical looking too. The bar was a large tiki hut look. The food was descent and sitting at the bar for a cocktail was very nice. Unfortunately, that's where the excitement ends. The room was really filthy. When we opened different drawers, there were empty soda bottles. In another one was dirty silverware and plates, which was gross. When we went out on the balcony to look at the scenery, our neighbors were smoking non-stop on their balcony. This was supposed to be a non-smoking facility indoors. So when we made it to the front desk, we told them our dismay and they didn't do much to help us. We had to fill out a form, yada yada. So we filled one out anyway. We got a letter in the mail with a coupon for a 50% off your next stay in a standard room, not poolside. We had a two story room suite that we had stayed in. Obviously they don't care if you come back again. Not that I would. That place is for going for drinks only. DO NOT STAY AT THIS HOTEL.
 
 
 
 
 
Don't waste your money!
By A Yahoo! Contributor, 05/13/07
The room was filthy! The curtain was broken-we couldn't look outside at all; mold and mildew were on the ceiling, the tile above the shower was broken; sheets smelled--dead bugs found on sheets and in nightstand drawer. If it wasn't for the indoor pool, and my kids liking that, I would have left as soon as I checked into the room.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Don't waste your money!
By A Yahoo! Contributor, 05/13/07
The room was filthy! The curtain was broken-we couldn't look outside at all; mold and mildew were on the ceiling, the tile above the shower was broken; sheets smelled--dead bugs found on sheets and in nightstand drawer. If it wasn't for the indoor pool, and my kids liking that, I would have left as soon as I checked into the room.
 
 
 
 
 
ill see you soon
By A Yahoo! Contributor, 04/19/07
well; i like the hotel very much'I love the decoration,the service and everything.I really enjoyed a lot. EVE,CT.
 
 
 
 
 
Sadly, it isn't as good as it was.
By A Yahoo! Contributor, 12/11/06
We used to go to the West Springfield Best Western at least once each year for a Christmas shopping trip. Sadly, it is starting to show its wear. We enjoyed our most recent stay, but there was a chair in front of our room door in the morning. (Very strange!) Also, there wasn't any shampoo left in the bathroom. The staff is very friendly.
 
 
 
 
 
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