Nightmare
By A Yahoo! Contributor, 10/14/09
Where should I start. I checked in and asked for a non smoking room, however, ended up with smoking. Moved to another room. Walked in and there were dirty towels on the bed, dirty bed sheets and toothpaste in the sink. I then was moved to a higher floor. Smoking room next to me that penetrated the air duct to my room, lounge music below me, roaches on the floor. Ordered two eggs over easy and they were well done, forgot shampoo for the room and on top of it all, charged me $12.95 per night for internet access (slow speed). I gotta tell you, I have been a Hyatt Gold Passport member for two decades and have never seen anything this bad. This will be my last.
