Carousel Resort Hotel & Condominiums, Ocean City

Do not go to this place if you do not have children. I had been here 2 years ago for a conference, and really liked it, but I had never actually stayed at the hotel. The pool rules were not being inforced, parents didn't do anything to control their kids, and neither did the staff. We eventually went up to our rooms to relax and order some food and our room was lukewarm in temperature. It was a very hot evening and we couldn't even change the temp. The phone wouldn't work in our room either, room service, and the food, left ALOT to be desired, and their were children constantly screaming outside in the hallway. Honestly, do not go to this hotel if you want a nice relaxing getaway. If I did have children, I would not come here with them in fear they would be hurt by the mobs of children allowed to run around w/o supervision.

PROs: Clean, no bed bugs, on the beach, inexpensive food, helpful staff, across the street from Food Lion, ice rink in building, great free parking, clean beach, very family oriented, free kids movies, GREAT ice show. CONs: indoor pool and exercise room open at 10, far from board walk

We decided to come for New Years. The place is ok. Like some of the other reviews, it is very dated. The couch cover was ripped, there were stains on the couch and chairs. The toilet seat was broken. It smelled like they tried to over compensate for cleaning. It smelled liked they doused the room in lysol. I would not recommend the buffet. We paid $26 per person and there was not much of a selection. For the price it was ok.

We stayed at more expensive places that we not as nice as this, the staff was friendly the food wasn't that great in the restaurant, we just found someplace else to eat.This is the ideal place to go on a family vacation, the grand children always had something to do. We will do it again next year

My family and I stayed for 4 nights and we were not pleased with our visit. To begin with there were streaks on the sheets. The bathroom was extremely small. And to top it all off our vehicle was broken into while in the on site parking lot and we received no compassion from the manager. As a matter a fact he had a nonchalant attitude toward the situation. Overall WORST HOTEL I have ever been to by far.

This hotel was disgusting. We paid $250 a night for an ancient room with bayside view with torn carpet, holes in the curtains, bugs, old blood on the towels, black streaks on the "clean" sheets. Management did not care about our being upset. I had to complain for 3 days to general mgr in order to get a reduced rate for 1 day! Stay elsewhere!!!!!

I just returned from a 2 night stay (7/17-7/19/08) and was disppointed. I imagine the facility was very nice when first built/furnished, but the hotel rooms need some serious updating and the room and bathroom could use more detailed cleaning services. Our room was over the ice skating rink so I was ready to see the "profesisonal" skaters - they looked like a couple of high school skaters, again disapponting. The outdoor pool was smaller than the one in most people's backyards, but is supposed to serve the entire hotel and condo! They need another pool and many more places to sit/lounge around it. Receiving a coupon for 2 free beach chairs was an unanticipated offer, but we did not use them because the beach was far too crowded! I will not be returning.

We wanted an ocean front room and were cheated by CheapTickets! Check the rates and availability with the hotel first. You might not get what you paid for!!!!!

We booked through hotels.com, and we shouldnt have done that for one. we would have gotten a better deal through the hotel it;self. the main dissapointment was that this was rated as the best and most kid friendly hotel in the area, so we took it. We booked for a beach view room, and well got a view of the beach.... way out you could see a tiny bit of beach, but that was because it was blocked by rooftop and another building. We paid extra to have an "ocean view" Also, the room was not child safe. cords hanging out, carpet ripped up exposing tacks... unfortunatly when we alerted the hotel manager with our concerns it was labor day weekend, and they where booked full, and could not move us, and they said we would have to take up a dispute with hotels.com for a full or patial refund. Other than that, the beach was nice, and the inside is great, with an ice cream stand downstairs, the prices are high, but the quality is too. I wouldnt say the same about the service though. This hotel would be good for ages 7 and older, sue to many safty concerns in halls and outside on poperty. There really isnt much for youngsters to do anyways... Parking is a little crazy too.

I went last summer, I loved everything.. not one thing I didn't like.. very friendly.. very beautiful.. and a few steps away the beautiful beach.. clean rooms.. good maid service... all around beautiful.. I didn't want to leave.. has an ice skating ring in the middle of the hotel including an indoor pool, a gym, a sauna, and a pool.. and don't forget the arcade.. I loved it all!! Can't wait to go back in a few days.