Ogunquin Resort Motel, Ogunquit

My husband and I were celebrating our 10 year anniversary and instead of planning our night out away from the kids we decided to be adventurous and just drive around and end up where we end up.. we had a motel coupon book and the the resort was in the book so we decided to give it a try.. Upon walking in I noticed the staff was very unfriendly. I was not greated with a smile or anything at all. She looked at me and waited for me to begin the conversation. I asked if they had rooms she said they had two left both very expensive.. I showed her my coupon and she told me she couldn't take it those rooms that they offer that price were already booked. Not once did she smile or even care if I were to stay at there.. needless to say we stayed because I was pretty tired of driving.. big mistake my own fault.. we go into this room with dirty carpents and empty beer bottles... the bath had jets for a jacuzzi and the info in the hotel book in the room explained how to use it.. but of course it didn't work and has not worked for some time.. The decor was very outdated and old looking.. for the price we payed I was extremely disappointed.. if the staff had been helpful and friendly I probably would not have been so upset.. So my husband and I went out for the evening and came back to the hotel sometime after 1am to find our key did not work.. that was the last straw.. no one was in the office and I did not have my phone.. I finally decided to try the window and it happened to be unlocked so I was able to get back in... but it was very inappropriate.. The next morning I checked out and it was a different person at the desk... I thought maybe she would smile or offer a friendly guesture.. I was too optmistic she did not smile or even ask me how my stay was.. she offered me a reciept and said nothing else.. since when is staff of a motel so rude.. I will never stay there and be sure my friends and family are aware of my stay.

After reserving a room for six, we arrived to find that our room only had one bed. The staff was unwilling to give us a cot, change rooms, and gave us an excuse that we had to bring our own bedding to the hotel to sleep on. The staff was unwilling to accommodate or help us even with a four year old. Please don't stay here.

Terrible room, My baby got bed bug bites, AC was too small for room and the bed was hard as a rock and too small. They are so cheap they did not leave the AC on for arriving guests. They were told twice about this and they said it was there policy. The kitchen was not the worst I have seen but was very dated, no soap, two paper towels to clean, no garbage bags. One garbage pail that looks like an outside one with no top to it and one big bag for garbage. The coffee from the mini coffee pot tasted like chemicals. My wife, baby and I had a long trip and got there around 10PM and tried to get to bed, it was 85 degrees with the ac running on full at 1:30AM. The hotel needs to also do something about the smell of the room, the futon smelled faintly like someone got sick on it, and there was a weird smell as you first came in. The place was dated and and had no pictures. This place ruined our trip, we have a small baby son who got bit on his face, two bites close together over left eye and one on each leg. They were really big, red and swollen and now are scabbing up. We won't be back!!

Very unhappy with this motel. The employees spent their time talking about how bad the customers were. They clearly did not like the tourist. It is ashamed. The town was wonderful. But stay at a motel that is not so negitive.

We made a last minute reservation. The room was awful. It had a horrible odor. We went to the desk as soon as we walked in. We askeed if there were any other rooms. This room smelled as if someone had been ill in there. They told us they had availibilty, but we would have to pay extra. We were offended. The next day we went back and said the room had a very bad smell. We were not asking for any reduced rate, just a change of rooms. Again, we were told they would only move us for a fee. Luckily we had only booked a short stay. After waking up with a ton of bug bite, we checked out. This was our first trip to Ogunquit. The town was lovely. The hotel was nasty.

location.ease of comfort.bedding was the main problem-too soft,resulting in poor night(s) sleep.the owners should do something about this,as it is the chief complaint about this establishment.

My husband and I had never been to Ogunquit. We were looking for a place at the last minute for a nice getaway. I did a search online, looking for a room by the sea, in maine, with a spa tub in the room. We were very lucky to find Ogunquit resort and booked for four nights. We loved our room, which had a very nice spa tub, electric fireplace, and big bed. Our Chambermaid, Denise, did a wonderful job keeping our room nice and tidy and well equiped. The pool was awesome as was the outdoor jacuzzi under the gazeebo. We absolutely loved the Trolley, which we used everyday! It was wonderful to leave our car parked and just hop on the trolley and head out to all the gorgeous spots in town. The town is so nice and clean! We will be back.

Because my husband and I have two young children, we opted to stay in one of the suites. The suites are located next door to the rest of the hotel. This wasn't a real problem, except that it was quite a walk to the breakfast room all the way on the other side of the property. The "continental breakfast" was terrible. I hadn't experienced the doughnut/mini muffin/coffee continental breakfast in years. I guess I've been spoiled by all of the other hotels that now offer real breakfast choices - little boxes of cereal, toast, fruit, yogurt, etc. It wasn't worth the walk over, so for the rest of the trip we journeyed out to the local breakfast places in town. The room offered a typical suite kitchen - complete with a large refrigerator, oven, microwave, coffee maker, dishwasher, etc. Had I felt like cooking, I would have bought groceries and made meals for my kids. It's handy to have everything right there, though, but if you're not in the mood to prepare food it's a waste. The bed was very uncomfortable. It was not a queen size bed like I was told. Believe me, I know because we have a queen bed at home. This was a double bed and was a little bit tight for my husband and me. Also, the mattress was uncomfortable. We didn't sleep much, needless to say. Also, the air conditioner is located in the main room. The bedroom became very warm at night, even with the bedroom door open. I was told that there was Internet access in the room and brought my laptop, as a result. Everywhere else that I have stayed charged $10 or so to hook up to the Internet. At the Ogunquit Resort, you are charged as if you are making a long-distance call. No thanks! Long distance calls from hotel rooms cost a fortune! I couldn't use the computer in the main office, either, because it was out of order during our stay. I didn't really care about the decor in the room, but if you are judging what your room will look like by the resort's brochure then don't. There were no pictures on the wall - nothing whatsoever. The television was on a little stand in the corner of the room. The sofa was a futon, and there was one chair. The resort's location was very average. You can't really walk to the shops and restaurants on main street if you have kids with you (The resort's on busy Route 1). Plan on driving a couple of miles and paying to park. I can't speak to the regular rooms, which may very well be more comfortable. Just think twice before staying in one of the suites if you are used to places like Hilton's Homewood Suites or Hampton Suites (There is a new one that is just opening right in Ogunquit - We had hoped to stay there, but it wasn't going to be open in time. I totally recommend Hampton Suites!).

We liked having the third bed in the room, but it was a little small for 5 of us with luggage. We would like to see them get wireless internet at no extra charge. The breakfast was okay. The pool and jacuzzi was really nice, but pool was a bit chilly. We enjoyed our stay and would definitely consider returning again.

We reserved a room for our son and his family using our credit card. After they drove up from Massachusetts, the front desk refused to let them check in, because they hadn't brought their credit card -- even though they offered to pay in advance with cash. On top of that, when we called to clear up the situation, they explained that they were going to keep the entire room charge on the card until I threatened to report them to their merchant account. It was "their policy". If they had mentioned the policy when we made the reservations, or if they'd made half an effort to fix the problem or even apologized, I wouldn't be writing this review. I called after the weekend to complain about the hostile attitude and poor communication, but the front desk as so far refused to connect me to the manager. It might be a nice hotel, but having been on the receiving side of such arrogance, I've would never reserve a room there again.