Quality Inn and Suites Metro, Council Bluffs

We stayed for a week. The best part is free shuttle all week long to Qwest Center, once to the zoo, market place and back to the airport. Continental breakfast is good and serve daily. Employees are nice and helpful and met the owner who is nice too. He took over the old hotel and renovated. The place is accessible to fast food and convinient store. We are out all day but the suite sure is a nice place to sleep & rest with a divider, 2 TV, ref, and microwave. The indoor pool looks nice but we did not used it. The price is economical.

I loved that the rooms were big enough for our large family. It was a great surprise to find a seating area and extra pull out bed in the room. The pool area was great. Finally a pool for older and younger kids. We have no complaints.

This place has termites, ants (even in the winter months) and looks like a dump both on the outside and on the inside. For the price of the rooms you'd expect much more. For the same price I can go to a 3 star if not a 4 star hotel. This hotel doesn't even deserve a star. And don't get me started about the staff, specially that manager.

We got here and were very disappointed. Room setup is fine but it was so unclean. Staff was friendly, but rooms themselves were dingy and uncomfortable. Pictures online were very decieving, we left and went to another hotel.

dirty pull out sofa, filthy! we checked out within 10 minutes of arrival...too dirty for me to stay! looked as if the room was never cleaned. thought I might caught something if I stayed.liked the front desk help, disliked filthy beds and bathrooms.

If you don't stay at the hotel much and just want to sleep and take a shower - it was fine - convenient to where we were spending most of our time but not somewhere where I would want to spend a lot of time.

Overall, I've been very disappointed by my stay here. First of all, the front desk will hasn't answered the phone any of the three times I tried to call from my room to set up a wake up call. My non smoking room smells like mildew and cigarettes, and there is nothing within walking distance to eat besides fast food (all of which closed before midnight, mind you). My sheets smelled clean, but the pillows all smell like stale smoke. The housekeepers seem to do the best they can with the rooms they have to work with, but no matter how much bleach they use in the bathroom, nobody can hide the fact that this is nothing more than an old run-down motor inn with a fresh coat of paint and some semi-new carpeting.