Extremely unprofessional !
By A Yahoo! Contributor, 10/22/09
I used the term unprofessional versus actually RUDE! I had planned taking someone very special for what I remembered was a beautiful place. The experience just trying to book an overnight or weekend escape was a nightmare. The whole conversation left me feelling like they were saying, "We're doing YOU a favor" Every question was responded to in a negitive manner. Advised there were no packages and NO discounts, (ie. military,AAA, aarp) they didn't need to do that stuff. Probably fortunate there wasn't availability with that poor of a impression! Really unfortunate, since we were looking forward to this get-away, however if this is a reflection of what we would expect to receive while there, it worked out for the best.