The James Chicago, Chicago

Let me start of by saying Thank You to all the staff at the James. With that said I'll finish my review. Honestly you can't beet the location. It's only a block from Michigan Ave and all the shopping you can handle. I got into town early and they found me a room right away (Not that they had openings but had the cleaning service stop what they were doing and clean the room type I had requested). The James has a very European feel, stylish and function went into all aspects of the design. The staff helped in every way they could. I liked the fact that the hotel catered to couples and not so much families. It was nice not to have bratty children running all over jumping on the plush couches in the lobby bar. If you’re a mid 20's-mid 50's couple looking to unwind and relax this is the place to stay. As for the price! Lets face it everywhere in downtown Chicago is pricey. Why not stay at a place that earns that rate and not expects it?

We really loved the location and the price was fair. However, the entire building was under construction and our room was horrible. Jack hammers started at 6:00 am and there was no resturant. We were comped our parking for our "inconvenience". We came back from shopping to get our car and they wouldn't let us use the restroom since we had checked out. Staff was not helpful and very rude. But, the location was perfect and too bad our experience there was not because we would go back otherwise. Also, the complimentary breakfast was terrible. We had 4 guests and only 2 breakfasts. We threw them away and had a wonderful breakfast down the street. Also, the bathroom in the gym was filthy.

The staff are all very friendly and accomodating. The rooms were clean and the housekeeping and turndown services were excellent. The J-Bar makes some outstanding cocktails, try their signature cocktail "The James".

My husband and I were in the area for the weekend. The hotel was wonderful - the front desk employees were very friendly and knowledgeable. Our room was pleasantly surprising - cute little kitchen stocked with muffins and juice, fold out sofa for visitors, even the bed was nicely tucked toward the back of the suite for added privacy. Everything was absolutely amazing.

I think it is very inconciderate to search a hotel (as this one) online with the rates listed as $75.99-299.00/night, then when wanting to reserve a room it totals to $300+/night???

i liked the fine dining. i disliked the size of the elevators. If you are planing a trip, this is the place to go. But also consider before you really decide

Was not impressed with this hotel. Check-in was supposed to be a 3:00, however they did not have our room ready until 6:45. Bathrooms were small, kitchenette sink did not work, several outlets did not work, two lightbulbs were burned out. The location was nice, and the staff was friendly. The hotel was going through a renovation, so things seemed disorganized. Won't hurry back to the Lenox Suites, will only use them as a last resort.

service was good, friendly but the cost of stay is little expensive. Except that would grade it 4 1/2 our of 5. One good thing about the hotel location is apt for a visitor who like to stay in the Down town.

The suites, which came complete with kitchenettes, really made it feel like home, only nicer. The rooms were quite comfortable. The decor in the lobby reminded me of Parisian hotels. The location was superb. It was located just one block away from Chicago's magnificent mile. The service was great, too. I could tell that the hotel was well managed, because the workers seemed happy to be there.

This hotel is located in the midst of eveything! There is a place for the children to play directly across the street and there is also a resturant to eat adjacent to the hotel. You are at the best shopping on michigan ave.