Crowne Plaza Ravinia Perimeter, Atlanta

This was by far my worst experience with a hotel. I made my reservation far in advance and drove for hours after work on Friday only to find that this hotel had no available rooms. The clerk asked me to wait for five minutes while he tried to resolve the issue but when 5 minutes turned to 30 with no correspondence from the clerk I became very aggitated. It was about 1a.m. and my kids were tired. So I began to call the hotels in the local area to find a room. When I found a room I left. As a rule of thumb if a hotel over books they should work on additional accomodations before there guest arrive. I was highly disappointed and will never deal with Crowne Plaza in Atlanta again.

I only had a one night stay in this hotel but it was a great stay. Parking was free. Front desk staff was very polite. The rooms were very clean-which is the most important thing for me. I have no complaints, will definitely consider this hotel again the next time I am in Atlanta.

I'd just left from a conference being held at this hotel and had driven 3-4 hours all the way back home before realizing I left one of my suits in the hotel room. A stereotype is that if you you leave something in a hotel room, you will never see it again. I called the hotel and within a couple minutes, a kind lady checked my room as I waited on the phone and I was relieved to find out that my suit was right where I left it. Which reminds me how nice the staff was inside and outside the hotel.

If you are a business traveler and want good service - stay away. My room wasn't ready when I arrived, and I had to wait downstairs in the cafe. There was an envelope waiting for me when I arrived and I didn't get it until 6 days later. I had a package sent to me via Fed Ex, and it was given to me 7 days later. The coffee shop closes at 11AM and is not open on the weekends. There is no place to walk to get anything and the staff seems clueless.

Was here for a business fraternity convention. The hotel seems to think its a 4 star, but I'd give it 3. It's a bit old and not very new looking. Rooms are of average cleanliness. Just an average hotel. Location not so great because its a ways from the center of Atlanta.

I stayed there for a conference and was pleasantly surprised by their friendly and accomodating staff. The restaurants were great and the hotel has a very relaxed yet upscale atmosphere.

The price is low and you get what you pay for. Room 1125 have stained carpeting and wall paper, in room safe didn't work, the king size bed was comfortable though slept like a baby. Plus internet service kept kicking us off every five minutes, call main deck 3 times, twice they transfer me to their TI person to fix the problem, then the main desk said that the manager would call, which he never did. They agreed to removed the charge, but on check day, there it was, with the long distance charges to their Tech rep to try to find their internet problem! The Bell Hop was not at thier station twice on 10/17 & 18 when I tried to check my lap top. (HINT: if you have problems, at the lobby elevators, their is a unmarked door to your right where the manager's hide, there is where I had to go to get my laptop checked) Another time I actually went back into the storage area looking for someone to get my lap top, took 5 minutes for security and the valet to come to get my lap top. I tip the security man $2 for getting my laptop for me. No one apolizes for anything. They also have a free suttle to take you to local locations, but with my group, when each of them ask what the number was to call to get a ride back to the hotel, one said they didn't know and on two other occasions each person were given a number that when called had been disconnected. Needless to say a complimentary area shuttle within 3.0 MI radius of the hotel isn't a bargin if you have to walk back. The hotel is within walking distance (thank goodness) of perimeter mall and MARTA Dunwoody station and the MARTA subway will take you to the airport. The resturant at the hotel had good oatmeal on 10/17 about 8:30am, though when the bill came in a black bill folder, I put the money in the folder and expected it to be picked up and returned with my change. No, instead after I waited 10 minutes in this empty resturant I took the folder to the front where the waitress decided to change my $20 out of her pocket. Whatever, considering the service in the hotel, they are likely underpaid and gotta make ends meet somehow. The pool was nice and big for laps, 4 feet deep all across, though it does have a liner, likely to leaks. excercise equipment was in good order. The grounds are beautiful with pools and creeks and very relaxing to sit or hike on the trails. Bottom line if you want good service, this is not the place to go, but for a notch or two above a motel 6 then you will be in heaven.

First, be sure to stop and get a cup of coffee from Sylvia, she owns the little coffee shop and has worked at the hotel for 18 years, a lovely woman! The beds feature clean washable duvee covers on the spreads for the yuckaphobes. The hotel was a 3 star with 4 star level service. I see no reason why I won't stay there every time I'm in Atlanta from now on. Dr Frank

We stayed in a suite. The room was nice and tasteful. In the bedroom, we opened a drawer to discover a pair of underwear!!! There was also no telephone in the bedroom. We called the hotel and notified them of the underwear, and they nonchalantly came and removed it with no apology or acknowledgement. With better service, one could overlook the shortcomings...

This hotel is going down hill. They renovated the hotel and replaced the old furniture with worse furniture. The walls are covered with yellow stucko that does not breathe in the summer. The rooms basically smell like mildew. If you must stay - Bring a mask !!