DONT WASTE YOUR TIME OR MONEY
I didn't stay long enough to really have anything derogatory to say about the staff, we left after being there for barely 2 hours. I got what I thought was a great rate on a room for a 3 1/2 star rated hotel from Hotwire.com...the Hotel is lucky if it would legitimately pull a 2 star rating. The hotel overall is old, with inadequate parking, its rundown, with painted over old fixtures and old wooden doors on the rooms that have been outfitted with electronic card key locks...the doors weren't very sturdy at all. The rooms have been outfitted with air conditioners, and ceiling fans, but the rooms are dingy, small, the bathrooms VERY SMALL, just enough room for one person at a time, the shower had fresh mold in it and mold staining on the floor of the shower. The onsite Bistro, was essentially a small bar, and several tables and chairs placed throughout the Lobby...TACKY The elevator did work, but is somewhat harsh in its movement, especially while landing on the bottom floor...you had to push the buttons hard and wiggle them at the same time to get them to register enough to call the elevator to the corresponding floor. (I can see someone getting stuck in this in the near future) The pool area was astoundingly ATROCIOUS with debris and broken pool toys strewn about in and out of the pool, the Jacuzzi/Hot Tub was full of leaves and debris, obviously not being kept up, was told later by the front desk that it was out of order, that the pump had gone out, and was on order...it should have been marked with a sign stating it was out of order, and roped off, so patrons wouldn't be getting into contaminated water. (Hello...where's the staff for maintenance and upkeep) The Business center...that's a laugh...2 old computers running Windows XP...connected via something as slow as Dial-up...CAN YOU SAY VERY SLOW...Over all this is not what I would consider an up to date Hotel worthy of competing with other hotels in the area with the same 3+ star rating, and certainly not worth the going rate of $130+ per night for a room that is SUBSTANDARD!! As of this moment I'm out the $325 I paid for staying here, my better half and I are without a place to stay outside of friends, unless I pay out more money to another Hotel for lodging. (Watch out for HOTWIRE not being willing to take care of the Customer and either refund the money, or change reservations to another Hotel...I wont be using Hotwire ever again!!) RUN AWAY....DON'T STAY!!!