The Broadmoor, Colorado Springs

I disliked the fact that the fitness center officially opens at 530 AM. A hotel of this caliber should have 24 hour access. On Tuesday, 2/23, I came down to the front desk asking if the fitness center were open (at 445 AM). The guy at the desk told me it was open. I trudged in the snow to the facility only to find it locked. I returned to the front desk and then had to make the trip a second time. Understand that everything is in a separate building at The Broadmoor so to work out you need to walk 4 or 5 minutes. Because of their poor attitude regarding fitness I shall never stay at this facility again.

Ihave stayed at countless 5 star resorts in the U S, Europe, and Asia. The Broadmoor is truly top of class. Equal to or exceeding the best!!

WHAT I DISLIKE ABOUT THIS PLACE IS THE WAY THE BROADMOOR TREATS THEIR EMPLOYEES....LIKE DIRT. IF YOU LIKE BEING HUMILIATED AND TREATED LIKE A PEE ON, THIS IS THE PLACE FOR YOU.

Arrived last night to billions of Christmas lights illuminating the grounds. This morning it is snowing, so I am snuggled in my luxurious bed sipping hot chocolate. Luxury and professional service is what can be found at this beautiful and historic hotel.

We've been going to the broadmoor for decades. it is the one luxury that we save for. Everything is perfect - and each time it gets a bit better

I love everything about the Broadmoor. It is sophisiticated and luxurious! There is so much to do, you don't even have to leave the hotel! The grounds and the view are breath-taking! The rooms are ALL beautiful, clean and comfortable! I would recommend it to anyone who is willing to spend a few extra dollars on a hotel! It is TOTALLY worth it!

It seems like "substandard" is becoming the new "standard" when it comes to service. This is NOT the case with the Broadmoor. We were there with a convention and I came away wanting to find out how they train their staff in customer service. It was a nice blend of impeccable service without being pretentious or overbearing. They made you feel comfortable weather in jeans or a suit. We were at another 5-star hotel in Aspen last winter and I'd take the Broadmoor over that place any day of the year. I asked for help from the bellman and he sent up a cart to my room. I wasn't quite done packing and asked him to comeback in 10 minutes. 9 minutes later, he shows up ready to help! Another staff member saw me struggling with a laptop and a box of training materials and just grabbed the box, and led me to our meeting room. I forgot to tip him, and in hindsight, he never made me feel a tip was expected or necessary. Food quality was great, scenery and the grounds are impeccable. I couldn't find fault anywhere! I live in Colorado and am proud to have the Broadmoor as a world-class resort in our state.

This is simply the best traditional resort hotel in the world. Permit me to provide a brief frame of reference. I have had the good fortune to stay in many of the world's finest traditional hotels on business and for pleasure. To name a few, the Connaught , and the Grosvenor House (London), the Plaza and the Pierre (NY), the Beverly Wilshire (Beverly Hills), the Shutters (Santa Monica), the Drake (Chicago), the Hotel Huntington, the Mark, the Palace, and Stanford Court (San Francisco), the Phoenician (Phoenix), the Brown Palace (Denver), the Peaks (Telluride), the Willard and the Mayflower (Washington, DC) , the Georges V and Hotel Paris Le Parc (Paris), the Grand Hotel Plaza (Rome), the Bisanzio and Hotel Cipriani (Venice), the Grand National (Luzern) and dozens of converted, refurbished castles, abbeys and manor estates worldwide. None of these on their best day compare with the Broadmoor on its worst. Impeccably trained staff, magnificent rooms, championship golf courses (home of the US senior Open in 2008) and the tiniest attention to detail place this Great Lady at the pinnacle of traditional resorts worldwide. The guantlet has been thrown, Ladies and Gentlemen, and the challenge to the rest of civilized hotelry is clear.: match the standard set by the Broadmoor.

Everything about The Broodmoor is first class. The rooms are beautiful and the service is excellent. Views outside the hotel are incredible. Our family finds plenty to keep us all busy. The outdoor pool alone is worth the visit.

This is the best place that my husband and I have ever stayed. We spent a long weekend there with friends and loved it. The rooms were decorated in a lovely country French decor, the ammenities were wonderful, the spa was great, the golf course was fun, and the scenery can't be beat. We were there in early spring so we didn't get to use the outdoor pool, but the setting was lovely. Every staff member was extremely helpful and friendly. There are multiple places to eat on the grounds so you never need to leave. Of course, there are wonderful things to do in the area, also.