The Russelior, San Diego

I am staying here for a work conference. This room is paid for by my company so I can't move hotels --- I would if I could --- there are lots of other hotels close by that look nicer. The Town & Country could be a charming, older hotel -- but quite frankly, it is just run down. My room is on the 4th floor in the Tower and is decorated in the 1990's style -- bright blue carpet, funky paisley bedspread and curtains, cheap uncomfortable furniture -- everything looks worn. The elevators work well, but they, too, are worn -- old carpet, dirty buttons, dirty mirrors. On the up side -- The grounds are beautiful. This would be a great place for a wedding or large party. The pools are clean and the towels are plentiful. There are several restaurants and the food is passable. The metro is located just behind the hotel and is safe and easy to use. Most of the staff have been pleasant --- maybe not perky, but okay. Note -- you do pay for everything here: internet is $11 per day, parking is $14 per day, no refrigerater, daily paper is at the front desk and it's a long walk to get it. I paid $9.95 for a tuna sandwich at the deli -- cheapest meal here.

This hotel is so ghetto. There were prostitutes and drug users staying there. It has to be the worst hotel in San Diego. I wouldn’t go back if they paid me!

My wife had a conference here so we decided to make a family vacation out of it and come to San Diego 3 days early. We stayed at the Days Inn just a stone's throw (literally) away. Our rate was less than $60 per night at the Day's Inn, the room was bigger, there was a refrigerator and free wireless internet at the Days Inn. When we checked into the Town and Country resort, we were greeted by a rude employee at the front desk, had to PAY $14 for parking each day as well as a very slow Internet connection @ $11 per day. The absolute only reason to stay at this pit of a hotel is out of convienience if you have a conference going on here and someone else is paying. Even then, I'd recommend staying elsewhere. Not that the Town and Country resort is horrible, but there are MUCH MUCH better options only 300 feet away.

I just got back from a conference at their center. If I have to go back to this hotel next year, I will consider inconveniencing myself to avoid getting eaten alive by bugs. The staff was artificially friendly. They made the effort to call; however, did not remedy the situation any by offering me anything for my inconvenience and pain. It is not my idea to go to a conference/vacation center and get over 11 bug bits. Don't take your children here. There are so many other wonderful places in town. I would rather take my risk at the Motel 6 down the street. At least they provide free wi-fi. On a positive note, the security guard was very friendly and attentive to my needs; however, he could not absolutely nothing for me. Stay at this hotel at your own risk.

Not my idea of a "resort". Needs to be updated. Worst breakfast I've ever had was at their cafe. Staff was nice but we had to call everyday for extra towels and glasses as they only left enough for 2 people and we are a family of 4. The best thing about the "resort" was it's location near the trolley.

Take a Comfort Inn, or many other similar places, add $14/day for parking (a good 75 feet from our room), $10/day for Internet access and terrible room service and you have the Town and Country Resort and Convention Center. As a convention center, it may be OK, but there are many better alternatives in the area for lodging.

Had to change rooms when heater was not repaired...place is dirty...full size sheets on king bed in first room...assigned a second room...guess what the same issue. Can't find a set of king size sheets in the entire HOTEL...staff unsympathetic....actually staff is PATHETIC

I just returned home after spending the last week attending a convention at this hotel. I found the staff to be polite and helpful, the rooms clean and the facilities satisfactory although somewhat dated. The location is nothing to write home about but as a convention oriented facility it was just fine.

Town & Coutry Complex in San Diego We were not notified of the parking tax of 14$ per day! Yes, a tax as it's required to access your lodging. As far as I know it was not listed/mentioned on any of your web sites. Also we still have not receied any response to MANY calls to the lost & found section at hotel and including the day desk manager once.WE left a pair of basketball sneakers in our room apon leaving.There is only a message machine for the L&F office and no one has responded as to not found or found! This is headed for San Diego tourist blogs soon. The parking supplied was poor in support of the rooms other than the hotel area.Not enough parking without walking long distance to parking garage. Much no parking areas that could support parking. The front desk is overloaded with staff trying to off load on others! Lightning

Having read several not-so-good reviews of this hotel and also not being too happy about staying in Hotel Circle (so touristy), I wasn't prepared to enjoy my weekend conference here; however, as it turned out, I loved the hotel and property. I stayed in the west wing of the Royal Palm Tower on the 10th floor, and the room and view were both lovely. I think I'd stay on about the 6th floor if I went back, though, because that's about as high as the palm trees have grown, and it would have been nice to have them right in front of the balcony rather than looking down on them. I found the property to be beautiful, flowers, palms, plants everywhere. It really did feel like a resort, and the property is very self-contained, with restaurants, gift stores, coffee shops, etc. all available. I certainly wouldn't hesitate to stay there again.