Do not stay here!!!
My boyfriend, his parents and I decided to have a weekend in SF. His parents wanted to treat us to the weekend, so they booked the hotel, and we set off on our beautiful drive up the coast. We arrived at about 11pm - tired from the drive, and looking forward to crawling into a comfy hotel bed. We were told that there was guaranteed parking for all hotel guests, and of course, when we arrived, there was none - hmm. We waited in the car, while my bf's parents checked in. An hour later we were headed to our room. As we walked to our room, I actually said out loud "this place looks like it rents by the hour!" It was super sketchy, with weird people hanging around watching us. We get to our room, and the key doesn't work. Amazing. Out of the shadows, a man in normal clothes says "your key doesn't work? I will go get someone.." A sweaty man comes running up to us and opens our door. Immediately, the smell of smoke and urine hits us in the face. The lights go on, and the room looks like one from a movie - one where you die in the middle of the night. We go in, and decide that the smell is bad enough that we want to change rooms. The sweaty (but nice) man takes me and my bf's mom down to another room around the back, which felt really sketchy. He opens the door, and quickly slams it shut, nervously saying "this one isn't ready for you. We will have to move you tomorrow." As soon as he left, I said "there is probably a dead prostitute on the bed.." I was only half joking.
We return to our room, and just decide to deal for the night. I went into the gross bathroom, and lifted up the toilet seat, only to find poop in it. Lovely. We all quickly got changed, ripped the nasty bedspread off the bed, and got in. A few minutes into it, I look over, and notice what seemed like an ant crawling on my bf's dad's pillow near his head. I say something about it, and he pops up to look, and kill it. Almost immediately, there were bugs everywhere. Bedbugs. BEDBUGS!! I took pics and video, it was so bad. There was also blood on the sheets.
We all jump up, and decide that something needs to be done immediately, since we are here for 3 nights at a non-refundable rate. I try to get on the "complimentary" internet to find another hotel, but surprise, it doesn't work! It is now after 1am. My bf's dad goes down to handle everything, and I get on my cell to get us a new hotel. Every single hotel is booked up solid for the whole weekend, and we were not getting out of this. Dad tells us that they are upgrading us to a suite, but it only has one king bed, and a single pullout couch bed. He also mentions that it didn't seem like they were surprised to hear our complaints at the desk. Whatever, as long as its clean. The key doesn't work again, so this time, they give us the master key. THE MASTER KEY! We could get into any room with it. Scary.
We check the entire room, no bugs, and a new matress. The pullout couch is a joke, and is completely caved in. Three slept in the bed, and I slept on the small L-shaped couch, with a sheet over it so that I had no direct contact with the fabric of the couch. The next morning, we switched again to the 2nd floor to the nicest room yet, which isn't saying much. We remain in this room the rest of the time, but spend as little time in the room as possible, and keep our valuables on us (in case others have the master key also!)
I would comment on the breakfast, but I would never even step foot in that room, let alone eat the food they offer. As we checked out, and walked to our car, this happened...there were 2 cop cars parked right behind our car - one was a regular cop car, and the other was an undercover car. The 2 undercover cops were walking two young guys with handcuffs on, out of our lovely hotel. They put them in the cop car, and the undercovers went back in. As they did, I said to them "this is the gnarliest hotel I have ever been in", and they said "that's why we're here..."
Par for the course. Do not stay here.
