Hilton San Francisco Union Square, San Francisco

If anyone is looking for cheap hotel prices then make sure to use these guys SweetHotelDeals. Net They have the cheapest hotels on the internet!

We were a awakened twice on our three day stay at the hotel during gay pride weekend, with continous events going on through out the bustling city, and being my second time there, we were coming in late every night due to the celebrations, and the room service we had on the seventh floor was completely without remorse or consideration for us as the guests and the purpose of renting an expensive accommodations for rest ,lodging, ect. The housekeeper woke us up on the first day knowing well in advance (since check in we paid in advance for three days) she tapped with her keys on the door at 8:32, and woke us up, she again came around when we were not. Check out around, 11:00, we then received a call to the room while we were relaxing in the pool and hot tub, we then had another unannounced visit from a supervisor claiming they were concerned because we didn't answer the phone, we explained we were in the pool and out of the room, and had told the housekeeper on our way to the pool all we needed were towels and that we would be leaving later. So I feel like they continually " bugged us" and I had very little sleep. The next morning she housekeeper did it again! This time knocking twice very lightly with her keys again by the time I got up she was already in the room, saw me and I said we are asleep we already told you, we are here for three days andyou keep doing this!!! I just feel they do not let you sleep and she never announced herself upon knocking that she was housekeeping, she just let herself in a futile attempt to hurry through her list of rooms she has to clean.... Very unhappy with this and for the amount of money paid, this is not good for me. The other problem was having to pay for parking in addition to the high room rates, I think the hotel guests should park for free or at least cheaper than the parking gRGe across the street, it was almost twenty dollars more At the hotel.

I stayed for 5 nights and upon entering my room was shocked to find filthy, worn carpeting. A piece of upholstery furniture was badly stained and I didn't even dare to put my purse on it. The bathroom was extremely small with the stool in front of the vanity! The hotel looks somewhat run-down and may have seen better days. When I complained about the filthy carpeting, the person at the reception was very apologetic and refunded the cost of a dinner I had at the hotel restaurant. The hotel also does not have any vending machines, only ice machines, which is really strange and also inconvenient.

I stayed for four nights at this hotel. While the staff were helpful and the facilities of the hotel were fine, I received bites over the course of my stay, some of which I noticed after I checked out. I called the hotel after I returned to NYC, and they promised they would check into it. Well, I just received word from the Hilton that my room did indeed have an infestation. Needless to say, this is a huge nightmare for me as I now have to worry about an infestation in my apartment. The Hilton has promised to pay for an exterminator to come and see if I have any bed bugs. While I appreciate the Hilton trying to make amends, I will not be staying at this hotel again.

Staff was wonderful. We got our reservations at the last minute during New Year's Eve so I was glad that they were willing to accomodate us. As soon as I walked into the bathroom I knew it wasn't cleaned properly. The bathtub on the outside was dirty, the doors had not been wiped down, there was hair all over. It was just a disguisting feeling. Everything else was fenomenal. The lobby was breathtaking. The food was beyond awesome. I plan to go back to SF in 3 months but this is definetly not the hotel I am booking. I would ot come back here and I would not recommend it for stay. The dinning is superb but that is not enough.

Night one: Check in was fine. We got to our room and noticed a pungent odor. It turned out to be decomposing food from a prior guest. After repeated busy signals, we were finally able to get some staff to attend to the situation. The smell drove us out of the room. The hotel was nice enough to relocate us in a new, bigger room. Very nice until the toilet stopped up the morning we were to depart. staff came up promptly to plunge the toilet.

I really had a great time. We went for a weekend getaway and found the place to be quite lovely. The room (suite) was amazing, things were expensive, yes, and I would not dare to drive or park in San Fran, so that was not a problem. The room was quiet, well clean and very confortable. I found the desk staff and the concierge to be very freindly. easy check in, easy check out.. There are a ton of homeless in San Fran but that is not the fault of the hotel. I would definately saty here again!

I have stayed in everything from Best Westerns to Marriotts and we travel a lot. This hotel is trouble from minute one. The front counter was rude, concierge was rude... the gift shop people were nasty... I've never seen a worse situation in a hotel in my 20 years of traveling... Stay anywhere but here if you are going to "the city"...

the room was not very clean the guest next to us was up all night talking lound with a lot of traffic the covers were worn and comeing apart.

Rude staff, rude managers, inadequate accomdations, old and musty. I am a frequent business traveler who has options, and my option is to never stay here again. As a Gold Member you expect certain extra perks, there were none at this hotel (I SHOULD HAVE STAYED AT PARC 55). As a consumer who is paying there are certain expectations of common couresty, customer service and updated accomodations. However, this Hilton had none. My complaint to the manager regarding his front desk clerk Mike, when upon deaf ears. Instead he sent me cookies and champage top try and make up for their lack of service. Do not stay here, do not stay at any SFO Hilton's. Lena