Rickeys, The, Palo Alto

I checked in on a Friday afternoon and was greeted by the counter staff and assigned our room. There was a foul smell in the bathroom but I thought it was the cleaner used. That evening we discovered there was no exhaust fan in the bath and the stench was even worse. The next morning there was no hot water. Complaints to the staff moved us to a different room that had no bath mat, dirty shower enclosure and no exhaust fan. I complained once more and again we were moved to another room that was said to have a king size bed, It didn't and the room itself was smaller, and before getting into the shower we discovered the faucet for the cold would not shut off without a wrench/screwdriver. At this time we had moved three times, we were tired and disgusted so we checked out althought the staff tried to get us into another room. Unable to get any Credit card adjustment because it was booked through Yahoo and now even more upset we departed and went across the street and south and got a nice room at a lower rate. I will never stay at a hyatt hotel or reserve a room over the internet again. We are out the cost of one nights room. I have been on hold with Yahoo for over an hour trying to talk to someone.