The Beverly Hills Hotel, Beverly Hills

Waited 90 minutes for $20 eggs. Waitress spoke about her dog passions while my friends from the east coast who I haven't seen for years waited for her to leave the table. The manager came over to apologize for the wait and gave us a free sorbet Very dissapointing,

We stayed at the Beverly Hills Hotel because of the history and its high ratings. We booked for nine nights for the hotel's least-expensive room because they do not negotiate rates and are stringent on not making deals, unlike other highly rated hotels. Upon arriving and exiting our taxi, there were numerous valet men swarming around us like bees, constantly with their hands out for tips (just for opening our doors). We were escorted up to our "garden-view room" that over-looked a roof and had partial views of the garden and hillside. During our first-night's sleep, we were constantly awoken by loud banging noises. It turned out that our room was located next to a metal threshold where luggage and carts were carelessly and constantly pushed over throughout the day and night, causing a tremendous amount of noise and discomfort next to our bed. Needless-to-say, we could not sleep most of the time we were there. We complained, but they did not accommodate. Most places would have offered an upgrade and/or suite with no extra fees/costs or discounted the room's rate but not this hotel. Nothing was inclusive at this hotel; everything costed extra and was extremely inflated. One of the worst parts was when we would take a limo to town and back, all the annoying valet men would circle around the vehicle, competing to open doors with their hands out for tips. After a while, they learned not to greet us, and we think it's because we refused to tip. Also, the staff ignored the "Do Not Disturb" sign on the door; our room was surprisingly and periodically interrupted by staff - we even had the main lock locked. They would walk in our room while we were in bed watching TV; it happened several times. In addition, the famous pool was a let-down. It was small and located next to the loud and busy Sunset Boulevard; we did not swim. However, the food and especially the room service were pricy, but the food was delicious. The gardens/walkways were encompassed of old-growth landscaping and beautiful, but this hotel lacked value. Since our disappointed stay at the Beverly Hills Hotel, we have stayed at higher-end hotels that were a fraction of what that hotel costs, and they offered inclusive packages (free breakfasts, DVD rentals, Internet, better views, larger rooms, dinner vouchers, etc.) and spoiled guests without the expectation of tips for people doing their jobs. At one time, we could understand the desirability of the hotel but not today. We would not recommend staying at the Beverly Hills Hotel.

its something you have to try once, but to be honest it was too extravegant for our tastes. Also, they charge for everything. You would think that with the price of the rooms they would have things like free internet access or free parking. We weren't impressed, but like I said, its something you need to try once.

I have stayed just about everywhere; no place else like this in the world. Highly recommend the bungalows. Spa is fabulous. Good location.

Among the Hollywood hotels, there is nowhere else where is the glamour factor writ larger than at the “Pink Palace” itself. It was here that Marilyn Monroe began an affair with Yves Montand, during the filming of “Let’s Make Love”. Other hotel legends include the Beatles being smuggled – in disguise - through a back entrance at the height of their 1960s fame, and the Rat Pack (including Sinatra, Dean Martin and Sammy Davis Jnr) going on notorious drinking binges in the “Polo Lounge”. These days the “Polo Lounge” is a more sedate but nonetheless recommended fine-dining restaurant and, after a period in the hotel wilderness, the Beverly Hills Hotel as a whole has been restored to close to its 1940s best. Retaining the feel of a Spanish hacienda, the Beverly Hills has an airy, peaceful feel to it which begins with the carefully-tended landscaped tropical gardens that surround it and extend inside to its open lobby. The hotel’s homey, individually-decorated rooms are a generous size too, complete with fireplaces and balconies or terrace.

We stayed in the bungalows for my 5th year anniversary and the entire experience was absolute perfection, food...rooms..service...the spa services...you name it!! I will return and tell a friend.

I love the Beverly Hills Hotel. I always go for my birthday and I always have an awesome time. I have seen Kevin Costner, Cher, and Matthew Perry just on one of my trips there. I recommend this place for someone who likes to spend a lot of mone, but for a great time!!! Also they give you awesome reservations for restaurants.

It goes without saying that the grounds and physical location of this oasis in Las Angeles metro area are unbeatable and far beyond expectations. Where this property exceeds all others is in the wonderful service, and understated class. The history of guests at this property is of course legendary, and it is truly heart-warming to see that they maintain those standards to this day. A true gem in a vast sea of pretentiousness.

Room was great - very big, with desk, comfortable bed, huge bathroom and walk in closet. Bar is a good scene, and the pool is great. Gym is small, but adequate. Service was great.

Stay in a bungalow if you can swing the cost. It is completely worth it. The seclusion of the bungalows will leave you wondering if you are even in a city. Have breakfast at the pool and see firsthand why this establishment has had such a longstanding love affair with Hollywood's most renowned celebrities.