Please stay away!
By A Yahoo! Contributor, 5/23/07
To start off with the good points about this hotel:
1) If you are going to Disneyland, it is very close.
Now, to start off with the bad points:
1) The room was filthy (like Tiajuana kinda filthy).
2) The staff and management were extremely rude and unhelpful.
3) They lost our reservation, then found it, then gave us the wrong receipt, then the next day wanted to see our drivers license and personally verifiable information (which they didn't even ask for when we checked in).
4) And this is the worst - they went through all of our personal belongings and spread them over the room while we were away at Disneyland and while we had a "do not disturb" notice on the door. The only response when we told management was "Well, we didn't disturb you did we?"
5) After all this, we left before our vacation was over and were refused a refund, an apology, even an ounce of human decency.
So please, I highly recommend to anyone who cares even the smallest amount about themselves or their family to avoid this hotel at all costs. I wouldn't even stay here if they were giving away rooms, it's that bad.