Above and Beyond Service
By A Yahoo! Contributor, 10/11/06
Just wanted to say Thanks to Mr. McClung and his staff for going above and beyond normal to accomodate our party of 4 during our recent visit to Eureka Springs. We arrived late in the evening traveling on motorcycles, encountering an unexpected busy weekend due to a Corvette Club rally. We enjoyed seeing all the beautiful cars in town, but was not expecting all the hotels in town to have no vacancies. We pulled in front of the office and my wife went in to check if there were any vacancies, being none available she was coming out the door telling me and our riding partners. A nice gentleman walked up and ask if there were any vacancies and we said there were none. We thought he was just a traveler like us looking for a place to stay for the night, but it soon became obvious he was the manager of this establishment. Mr. McClung told us there would probably not be any vacancies for that weekend and we agreed. We thought about going to another town, but we do not like riding on bikes after dark because of the hazards (deer and other wildlife) you almost always encounter at this time. Mr. McClung said he totally understood our concerns being a biker himself, and pointing out his bike parked near the front door. I will not go into detail about what toubles he went through, but I will tell you that this very friendly gentleman went above and beyond the normal to accomodate us that night, including the great feeling hot tub and pool that was made available to us. He and his staff were the friendliest we had ever encountered during our many travels and we highly recommend staying here, and we are sure we will be staying here again ourselves. Thanks again, Bikers from Oklahoma