Horrible experience
By A Yahoo! Contributor, 08/04/05
Charging $89.00 per night for this standard room is robbery. Toilets didn't work, light fixtures didn't work, ice machine didn't work, pool filthy, patio and chairs never cleaned and we couldn't sit there. The front desk closes early and there is nobody available to assist with problems in the room. One of my family members bed was dirty when they checked in. No alarm clocks or clocks, the wake up call service didn't work, no coffee available, resturant was closed, the vending machines didn't work, and many other difficulties with the rooms. 2 rooms smelled like smoke from the steak barbeque downstairs. The owner would not listen to our complaints. They charged our credit cards at check in and it was too late at checkout to have the account disputed. Was woken up by a total stranger at 6:15 am pounding on the door looking for the owner. There was no way to contact staff. The only show in town is a farse. Gregg "The Owner" was unavailable at our check out to adjust our account. I am from Patagonia and was very disappointed that my friends and family had to endure the hotel at such a high cost.