They promise the World . . . .
I booked 3 rooms - requested ground floor with fridge & microwave. I got first floor with no fridge and no microwave. They would not allow us to change as "we had already entered the rooms." They claimed rooms were newly renovated. Well, they all smelt musky - on the second night, 2 rooms leaked through the roof when it rained. WE had to ask reception for screwdriver to fix the interleading door. When it came to bathing the children, all 3 rooms did not have a bath plug. Breakfast was a case of having to ask the staff to replenish again and again. Many rooms had white tape on the curtains to cover up tears, sun damage. I could go on and on but am limited to 4000 characters. Customer Services promised a response in 2 weeks, and guess what - no response. Days inn promise * As our guest, you can expect warm hospitality and clean comfortable rooms where everything works . . . . * We are prepared to resolve any situation that does not meet our high standards * We are personally responsible and strive to ensure you have an exceptional stay.
We realize that this is a budget hotel, and did not expect 5* treatment, however, the basics were missing altogether. Rather pay the extra and avoid the hassle!