Country Hearth Inn & Suites Conference Center, Madison

We went to this hotel because they said it was brand new. NO IT WASN'T!!!!!! We stayed in room 111, the curtains had paint on them, the sink was nasty in the bathroom, the tub was not clean, there were nasty bath towels in the room. The shower rod was hanging and put up poorly, the floor in the bathroom was not clean at all, the comforter had aburns in it from cigarettes. It was the worst expreience I had ever had, I wanted to call and report, but my friend said let it go, we were tired from getting there late. I do not recommend this hotel to anyone at all.

This was one of the most disgusting places I have ever stayed. I work outside and have stayed in many places and this one in particular is the lowest of lows. The towels and washcloths had ground in dirt. The tub was filthy and the breakfast was a big joke. I am suprised that the health department hasn't shut this place down. Think twice before you book here.

We checked in and their computers were down and they made copies of your credit cards so they could run them after the computers came back up. Did not once suggest you pay by check, which I would gladly have done if I had thought of it. So I worried for 5 days about my credit card. Then to make matters worse when I got to my room I was going to give my baby granddaughter a bath and the tub was filthy. Called the front desk to get this matter taken care of and nothing happened. I ended up giving a 22 lb baby a bath in the lavatory. I suggested that I get a discount when I checked out, but I noticed on the computer that when they charged my card, no discount. The only reason we stayed there at all was because it was the only rooms available in town. The only thing I liked about the place was that the pool was in good shape. Mary

Recently after making it Country Hearth Inn by new Management, its was good experience as they have clean rooms,friendly and professional front desk team....I will go there any time....for future stay

The lobby presents a very nice, clean place, but this is very deceptive. The outside doesn't look too bad either, but I came at night, and after close inspection during the day time, it looked rundown. After checking in, I my key wouldn't open the door from the outside of the building, but I soon discovered I was able to open the door without my key. I then entered the building and saw trash on the floor and smelled a foul stench in the hallway. Bad sign. I entered my room and that same odor was in the room. Apparently the room was cleaned because I saw a leftover rag and some cleaner left over from the cleaning crew in the bathroom. However, they didn't leave any towels! Already miffed, I called the desk and requested some towels, but was told I had to get them because there was only one person working and they couldn't leave the desk. Long story short...rundown place, not worth the price. Also the room wasn't that clean. I always bring a can of Lysol with me when I stay in hotels and I used half of the can that night.

The room was so dirty we didn't even put our bags down. We left immediately.