Not such a great experience!
By A Yahoo! Contributor, 7/5/05
I have stayed at many Westin hotels in the past and have always enjoyed them. The Pasadena Westin, however, was not worth the $165+ a night. When I checked in, I was placed in a room that had not yet been cleaned - I walked in to find towels on the floor, the bed unmade, trash in the trashcans, and dirty cups in the sink. Although I was moved to a different room, I was very disappointed. The staff was friendly and accomodating, but the rooms (both the dirty one AND the clean one) are in need of some color - they're dark and depressing. Needless to say, I will continue to stay at Westin hotels, just not the Pasadena one.