Excellent service, friendly, charming
By A Yahoo! Contributor, 1/4/08
I really enjoyed my stay at this Best Western, where I decided to stay for the two nights I was in Philly. Before picking Best Western, I spent time reviewing other hotel options. As others have reported, this hotel is well maintained, clean. The hotel room wasn't available until 3 pm on New Years day because they were full the night before, so I was able to store my things safely and then go about town. Staff were pretty decent--but no one was on par with Chris--who is exceptional. He provided reliable referrals for meals, helped me to sort out transportation (even printed out rail/subway maps and schedules), and overall provided superior hospitable service that was far better than any other hotel experience I have had. In Philly, I found some people had an "I don't care attitude"--so it was very nice to return to the hotel where staff did pay attention to providing respectful assistance and making you feel welcomed.
The hotel is near main attractions (visitors center), 50 or so restaurants, etc. It was a great location, since I didn't have a car. I will definitely return.