NASTY, RUDE, DISHONEST - STAY AWAY!!!!
By A Yahoo! Contributor, 3/2/11
I made a reservation for three rooms for a week for my construction crew. When they arrived the rate was not honored because of a seafood festival and we were only allowed to pay by the night. There were no rooms anywhere else due to a seafood festival and we were stuck staying and paying their rates which steadily climbed all week until our $850 motel budget ended up being over $1800!! On Satuday they moved the boys out of their rooms into a little cottage and it was full of roaches and was NASTY. The maids did not clean the rooms until after 4 to 5 pm and we had to go to Walmart and buy our own towels and washclothes. When they moved into the cottage we had to buy blankets. When I called the front desk and complained about the rates, I was screamed at and told, "you will pay it because there are no rooms anywhere else and rates are subject to change without notice". RIP OFF!!! This motel is nasty, full of bugs and the people are dishonest. They are rude, do not clean and do not provide adequate anything. I have never been treated by anyone at a motel the way this man talked to me and treated me and if it wasn't for the festival, we would have left the first day but we had a job today and needed accommodations. I will not give it any stars because there is no service, it is not clean, and when you pay $1800 a week you expect towels, washcloths and blankets on the beds. We had to buy bug spray to fumigate so we could sleep and the bugs no crawl on us in our sleep. On Friday we were trying to find another motel and could not and the owner knew that and our motel rate tripled and when we complained he laughed and told us we would pay "whatever" he said. He waited until 10 minutes to 11:00 o'clock which is checkout to let us renew the rooms and that is when he gave us the outrageous rate. I told the crew to check out and I would find them something in Vero Beach, but the front desk clerk that was so rude said if they couldn't be "off the premises" by 11:00 o'clock he was going to charge our credit card anyway. STAY AWAY, BEWARE, BEWARE, BEWARE!!!!! I am filing a complaint with the BBB!! The only reason I gave it one star is because I had to to post this review. When you check into a motel you want to be made to feel welcome - I was screamed at, not talked to, but screamed at. This motel should be shut down.