Plaza on the River, Reno

The amenities are very nice: Indoor pool, good gym. A continental breakfast. This the place you want to stay if you like peace and solitude. The staff will take care of whatever your needs are, but you have to go and ask them. Pretty sure no room service, but the suites are spacious and have a kitchen. This is better for the week or more crowd, but they do take hotel reservations also. Just don't expect concierge type service. Location is the best. One block off the river. Beautiful river walk, movie theater nearby. And there are some crazy bars across the street with local yokels. Party and walk home across the street. Sweet! We have stayed there numerous times with a large multi-room group. The staff was always courteous.

The hotel itself is very nice. The lobby decorated in antiques, the rooms are modern and clean. However, the staff ignores you, and when you finally DO get their attention, they act as if you are intruding on their personal time. It is MANDATORY that your car be valet parked, and you have to wait FOREVER for someone to help you. The desk staff plants themselves at a little side desk reading the newspaper or chatting on the phone. The reservations person was the worst! Condescending and rude! For the amount of money they charge for a room, the staff should be attentive, friendly, and professional. I found none of these aspects to be true here.

Old Fashioned, charming rooms, wonderful staff & service, great location. The one draw back during my stay was the loud music that could be hard at night from this bar across the street. Overall, though, I would recommend this place to anyone visiting Reno.