Herald Square Hotel, New York

This is a gem of and a bargen. We stayed there and were overwhelmed by the room, the bed, (like sleeping on a cloud), the bathroom, (recently re-done by Reatoration Hardware), The corridors display original Life Magazine Cover Prints, the staff was helpful and knowledgable, and the location was perfect for shopping and sightseeing. I have read some of the other reviews and allI can say is they got it wrong! But then, they were written several years ago before the renovation was done. I have recommended this hotel to my friends, family, and co-workers and believe me when I say we'll be back.

I loved the location, the refurbished rooms,and the art on the walls, but most of all, the price. The rooms are wonderful, meaning that the beds are the best sleep in any hotel in NYC. The bathrooms have been appointed with Restoration Hardware fixtures, and there is free WI FI and a flat panel TV in he rooms. The staff is knowledgeable and helpful and we got the room we asked for and during out entire stay it was taken care of be the housekeeping staff. My only complaint is that it is too close to Macy's. I couldn't get my wife out of there.

i went to this hotel in april 07, and when i called the hotel to make a reservation, he said "it will be $390 for 3 nights - one double bed for two adults". when we arrived there, wow. the hotel was under construction and it was very small. the people were very nice enough to re-do our key because the key didn't quite fit the door. when we entered the room, there was hardly no space to move. the room was already full with the bed, and the bathroom was really small, like, literally, the size of the bathroom in airplanes..with a bath tub. the first night was horrible because the hotel was renovating at 2 something in the morning. oh by the way, this hotel doesn't provide breakfast, and they don't even have microwaves. the location is very nice. i love it. it's 3 minutes away (by walking) from empire state building, about 10 minutes (again.. by walking) away from the central park, i mean, everything's so close! there's little korea a bloc away, and there are subway and dunkin donuts right on the corner of the hotel. the location = a must. the bathroom and the bed sheets were cleaned every day but the floor was just....meh.. a week or two later, i got my bill from the hotel and oh my, it was somewhere around $1400! they basically charged us $390 PER NIGHT + water + TV usage. i mean, WHAT? i called the hotel and the guy said "um i dont remember saying that..."

The hotel is ancient, with the "desk" staff residing behind bullet proof glass in what absolutely is NOT a lobby. Carved grafitti in the ancient, turtle show elevators. Old, peeling paint in hallways. Our room was so small that we could not be up and around at the same time. No electrical outlet in the bathroom or anywhere near a mirror. The sink in the bathroom obstructed the toilet! It was the ugliest, most down-trodden room I have ever seen in a hotel that is simply inadequate. Note: the bed was heaven. Great linens, soft bed, enough pillows. So we only slept in this place and nothing else.

The hotel is a nice old building and feels that way. The elevator is as slow as can be and the rooms are very small. I will say that the bed was VERY comfortable. Don't go without shampoo or a hairdryer. $20 cash deposit needed for the hairdryer and the front desk was less than accommodating when I wanted it added to my room bill. There is no alarm clock (or any clock for that matter). There is a safe in the room which is good. Fine basic hotel (motel) and the location is very good. Feels like you're walking through back alley to get there with all the local businesses doing their loading and unloading right near the entrance to the hotel.

Was expensive during a special occasion in the city during the week we stayed. Cleaned well, but average service. Good for business related and if you will use the hotel just for bed.

I arrived at the Herald Square, and held my breath as I knew I had paid a very small amount for Manhattan. To my surprise the place was clean, quirky, and welcoming. Monica at the front desk was beyond friendly (like your aunt who wants to pamper you) and upgraded my friend and I at no extra cost. The room was just fantastic. Duvet cover, feather spread, great mattress, flat screen TV, contemporary bath, and it was so cool, and dark, a perfect hotel stay. The staff were all so nice. Daniel, who has been there 33 years spoke to us as if we were tenants and not just guests for one night. The next day, Monica gave us Angel key chains to commemorate our stay, and held our stuff so that we could shop before leaving to the airport. Overall, I paid little money for a wonderful, safe, COMFORTABLE, experience. I will indeed return!!

The staff is unhelpful, inattentive, unfriendly. They work behind what looks like bulletproof glass, the front door is kept locked, shampoo is not provided, there is a $20.00 deposit required for use of a hair drier, stuffy room, inaccurate website, failed to reserve the cab to the airport as promised, resulting in my almost missing my flight. A most unpleasant stay.

This hotel was very clean. Beds were comfortable. Great shower water pressure. No street noise. Staff was very pleasant and helpful. You could not ask for better location. We had two rooms for four people each room had a 2 full size beds. We are 4 women traveling together. We felt safe and even walked back to hotel after a late dinner. If you want luxury not here, just nice, clean and affordable.

Liked: Very friendly and helpful staff, nice clean place, holding the very spirit of New York. Location is very good - 7 minutes on foot from Penn station, 5 from Empire building, 20 to Times Square. Bathroom on the floor didn't bother me at all. Once I arrived and it was occupied, I just went to another floow, there it was free. Rooms are small, but you also do not pay a fortune to stay there. As well, in NYC there's too much to do except sitting in the room.