Holiday Inn Elk Grove, Elk Grove Village

The service at this hotel is terrible at best. 2 days before out of town guests were to arrive for our wedding, the went against there word and refused to shuttle people. I should have seen the writing on the wall, the place is not the cleanest and the service is poor (20 rings to get someone to pick up is unacceptable). They claim the rooms are newly-remodeled but the rooms are not as good as other hotels in the area and it is more expensive. I will not be using Holiday Inn any more.

I did like alot of things about this motel...first of all we did have our sons wedding here and they accommodated us to the utmost. Everything was great...they were there for us in every move and to make our stay and the wedding the best. We couldn't really think of anything that could have been better...only the halls were hot but bearable. The rooms were absolutly clean, the pool area was fun and the breakfast included in our room prices were great. Not only could you get made to order eggs but they had pancakes, sausages, potatoes bagels and drinks. The chef was wonderful and food was great. This wasnt the only time we were there, but several times in the planning of the wedding. Everytime everything was great from check-in to check out. It is a true party place if you want it to be....there also is a resturant that had super great food and entertainment also. What can I say but a 4.5 star out of 5.

Great place...nice breakfast in the morning. Front Desk was great...chef at breakfast was cool. Rooms were updated and very clean. Meeting rooms were quiet and had everything we needed. All in all a great place!!